Hotel in Souss-Massa
Reasons to book
Guests love it hereGuests give this property a top rating
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Souss-Massa
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Jun 2026
Un établissement avec une belle âme
Un havre de paix
Un accueil et un personnel exceptionnel
Rien
10 / 10Outstanding·May 2026
Wauw!! Wat een geweldige plek! En wat hebben we een fijn verblijf gehad!!! Had gewild dat we langer hadden geboekt. Het personeel doet er alles aan om je een fijn verblijf te geven. Wat een aardige mensen. We hebben een rondleiding gehad door het prachtige paleis en de tuinen. Heerlijk gegeten. Fijne gezwommen in het prachtige zwembad!! Wij hebben echt genoten, en hopelijk komen we nog een keer terug!!!
10 / 10Outstanding·May 2026
Tout… le lieu, le service, le personnel
6 / 10Average·Jan 2023
At least the rooms are clean and the hot water works. The adjacent park is also very pretty and worth a walk through it.
In our view the hotel is massively overrated on both Tripadvisor and Booking.com. We travel quite a bit and we have very rarely had bad experiences following the ratings on these two portals, provided there were more than 50 reviews. The hotel is not exactly a disaster, but it is very mediocre. Given the remote location and the price, we had hoped for much more. The entire ambience is trimmed to appear "noble", but remains loveless and sterile. The palazzo probably lives primarily from the glamor (and reputation) of bygone times. The staff is pretty much useless and rather incompetent. The lady at the reception speaks little French and English and one wonders how she got this job in the first place. The tensions between the staff are striking - the bellboys argue loudly among themselves. The atmosphere is tense. During the night we both came down with diarrhea which we attribute to the dinner.
$$$$
Top rated by guests
9.5Outstanding
(112 Ratings)
"The best hotel I ever stayed in the whole Morocco. It’s a treat to eyes, soul, mind. It’s a must place to stay. Art, nature and history connects in this beautiful palace. And the staff makes the best ..."
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