Details

Property view

Oriel family loft

8.8 / 10

Excellent(84 Ratings)

$$$$

Apartment in Madrid

5 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Location

city location on map

Reviews

2 / 10

Had the listing reflected the actual condition of the property, I wouldnthave booked or stayed here.

Its dificult to highlight something positive....

very disappointing experience. This property should not be listed on Booking.com in its current condition! The apartment is not as advertised and falls well below any reasonable standard. It is poorly equipped (not enough cutlery, glasses or basic utensils - at one point we had to share a single wine glass and improvise opening a bottle as there was no opener), lacks proper (bed and shower) linen, and overall feels neglected. We were promised a baby cot in advance, which was a key condition for our stay. On arrival, we were told it was “broken” with no alternative solution offered, resulting in our child having to sleep on the floor. This is simply unacceptable. There were also multiple assurances that issues would be resolved during the stay. For example, we were told a replacement TV would be delivered, which of course never happened. The TV was not working at all, and based on previous reviews (please check them before deciding to stay), this appears to have been an ongoing issue since at least September 2025... Cleanliness and maintenance are also serious concerns. The sofa was stained and unhygienic. Sleep is also a challenge: there was significant noise at night (including parties and the fact that the building construction is of really low quality is also not helping...), and no effective measures such as blackout curtains, making it unsuitable for families or anyone expecting basic comfort. Communication with the host was slow and ineffective. Issues were acknowledged but not resolved, and responses were often inconsistent with the reality on the ground, which made the situation even more frustrating - with unacceptable (and false) remarks. Overall, the listing does not reflect the actual condition of the property. Between the lack of basic amenities, unresolved maintenance issues, and poor communication, this felt like a clear case of misrepresentation. ********I would strongly advise against booking this property!!! ********

5 / 10

Malísima atención

Era limpio.

Terrible la ubicación es muy feo llegar y cuando llegue no contestaron, no había nadie tuve que esperar mucho tiempo afuera y hacia mucho frio que pésimo servicio

10 / 10

Alojamiento completo, limpio y con buen servicio

Es un alojamiento muy completo, tiene todo lo que se puede necesitar, cerca hay supermercados y transporte. Todo limpio, buen servicio, repuesta ágil a cualquier requerimiento. Excelente alojamiento, volveremos.

No tengo queja de nada, todo estuvo perfecto.

10 / 10

Apartamento cerca del aeropuerto

Apartamento en lugar tranquilo y a poco más de 10 minutos del aeropuerto, que era lo que buscábamos, se puede aparcar elcoche en la calle sin problema, muy, limpio y espacio suficiente para tres

Nada

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Oriel family loft

Top rated by guests

Oriel family loft Apartment in Madrid

Oriel family loft Apartment in Madrid

Oriel family loft Apartment in Madrid

Oriel family loft Apartment in Madrid

Oriel family loft Apartment in Madrid

Don't miss out! Price and availability may change

8.8 / 10

Excellent(84 Ratings)

Apartment in Madrid

5 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Modern Comforts

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

Heating

WiFi/Internet

Map of Madrid

city location on map

Ratings and reviews

8.8 / 10

Excellent(84 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

Es un alojamiento muy completo, tiene todo lo que se puede necesitar, cerca hay supermercados y transporte. Todo limpio, buen servicio, repuesta ágil a cualquier requerimiento. Excelente alojamiento, volveremos.

No tengo queja de nada, todo estuvo perfecto.

10 / 10Outstanding·Sep 2026

Apartamento en lugar tranquilo y a poco más de 10 minutos del aeropuerto, que era lo que buscábamos, se puede aparcar elcoche en la calle sin problema, muy, limpio y espacio suficiente para tres

Nada

8 / 10Excellent·Sep 2026

Licht, rustig en goede instructies. Alles was aanwezig

Schoonmaak was goed, alleen lagen er een aantal kleine haren in het bed en de douche.

5 / 10·Nov 2026

Era limpio.

Terrible la ubicación es muy feo llegar y cuando llegue no contestaron, no había nadie tuve que esperar mucho tiempo afuera y hacia mucho frio que pésimo servicio

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Oriel family loft. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Oriel family loft pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Oriel family loft?

We found 5 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.

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