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Top-tier experienceA high end property in this area
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Location
Reviews
1 / 10
Bedbugs across two booking
Location
We made two separate bookings at this apartment: 5 to 12 October and 12 to 15 October 2026. Together we paid around £3,000. Booking.com only lets me review the first booking, so this review covers both stays.
First booking (5 to 12 October): There were bedbugs in the small bedroom. Whenever we raised a problem, the host only changed something small, a sheet here or a towel there. They never dealt with the cause or called professional pest control. I was bitten during this stay. Bedbug bites can appear straight away or days later. Even today, 21 October, a new bite has appeared on my left shoulder. The host’s carelessness in this first week led to everything that followed.
Second booking (12 to 15 October): At the start of this new booking, I asked for the apartment to be cleaned. The host said there was “nothing to do” and treated it as a continuation of our first stay. They only agreed to clean after I reported, with photos, that we had been bitten and that there were bedbugs in the small bedroom. I asked to move to another unit and was refused, with no alternative offered. The clean wasn’t confirmed until the evening, more than six hours later, and two of my calls went unanswered. The floor was sticky when we checked-in around 8 PM.
The next day we found bedbugs in the sofa bed. My husband was badly bitten. By Wednesday 14 October, his neck, shoulders, arms and back were covered in red bites, and later they spread to his face. The host promised a “full spray again”, but as far as we could tell, only the sofa bed sheets were changed. We saw another bedbug on 15 October.
How we were treated afterwards: We sent photos of the bedbugs and of my husband’s bites and mine to both the host and Booking.com. Booking.com replied that they “couldn’t reach an agreement” with the host and that their customer service team would look into it. That was it. It has been almost a week since I called Booking.com, and nothing has been resolved. No one has contacted us.
10 / 10
Wonderful London stay
Firstly, the communication before our arrival was exceptional, the company kept us informed and updated regularly...even offering us an upgrade at no extra charge! Even though there was no manned reception at the property all our information regarding key safe codes was provided before our arrival and we felt extremely safe at the property.
The only problem my friend and I found was that on the morning of our departure there was no hot water for a shower. Now I'm not sure if there was a switch we needed to put on to get the hot water but if that was the case, we weren't told. However, as the weather had been exceptionally hot during our visit, the cold water was actually welcomed. Though for general stays I think that needs addressing.
10 / 10
I had a wonderful stay here for two nights and couldn’t be happier with my experience. The accommodation was spotless, c
Location, size, facilities and new funeture
3 / 10
Disappointing
The location in central London was perfect. The booking process was very easy. The flat was large.
We stayed here as a family of five in late June/early July. Unfortunately, our stay was disappointing.
The biggest issue was the cleanliness of the floors. While the sheets and towels appeared to be clean, the floors clearly had not been properly cleaned before our arrival. Within a minute or two of walking around barefoot, our feet were completely black. The floors also felt quite sticky, making the apartment feel unclean throughout our stay.
The apartment was also advertised as having air conditioning, but we were unable to find any. We happened to be staying during a heatwave, and the apartment became extremely hot and uncomfortable, particularly at night. If there is no air conditioning, the listing should be updated so guests know what to expect.
The sleeping arrangements were also not as advertised. The listing led us to believe the three-bedroom apartment had four beds (two doubles and two singles), which was one of the reasons we booked it for our family of five. Instead, all three bedrooms contained double beds, meaning we had to have one of our children sleep on the sofa for the duration of our stay.
There were also several smaller maintenance and housekeeping issues. The TV remote had flat batteries, so we were unable to turn the TV on. The outdoor area contained empty drink cans and cigarette butts left behind from previous guests, and there was nowhere to dry washing, with no clothes horse or washing line provided.
We contacted the host shortly after check-in using the 24-hour contact number with questions about the apartment, including the missing air conditioning, the bed configuration and the cleanliness, but we never received a response.
The lift was also out of service during our stay. This was only a minor inconvenience, but it did make carrying luggage more difficult.
La ubicación fue, sin duda, lo que más me gustó. Si buscas un lugar tranquilo y, a la vez, cerca del centro, está muy bien situado y próximo a muchos lugares de interés para visitar.
Lo que menos me gustó fue el ruido procedente de otros apartamentos. En nuestro caso, quienes lo provocaban no eran turistas. Se comportaban como auténticos guiris de fiesta en su propio país, a las 4 de la mañana se pusieron a gritar y hacer muchísimo ruido, fue imposible dormir.
También me decepcionó la terraza. No entiendo para qué la anuncian si no se puede utilizar, estaba cerrada con llave.
Y, por último, el colmo, lo peor de lo peor, la limpieza del sofá. En general, el apartamento estaba limpio, pero el sofá tenía insectos. Sinceramente, por mi salud mental no quise comprobar si eran chinches.
10 / 10Outstanding·Aug 2026
Firstly, the communication before our arrival was exceptional, the company kept us informed and updated regularly...even offering us an upgrade at no extra charge! Even though there was no manned reception at the property all our information regarding key safe codes was provided before our arrival and we felt extremely safe at the property.
The only problem my friend and I found was that on the morning of our departure there was no hot water for a shower. Now I'm not sure if there was a switch we needed to put on to get the hot water but if that was the case, we weren't told. However, as the weather had been exceptionally hot during our visit, the cold water was actually welcomed. Though for general stays I think that needs addressing.
10 / 10Outstanding·Jul 2026
Location, size, facilities and new funeture
6 / 10Average·Oct 2026
Apartamento muy completo, bien equipado y con todo lo necesario. Tenia la calefacción en marcha el cual se agradecía mucho.
El metro queda a unos 15 minutos a pie, por otro lado tardan en contestar (1 dia) con lo que da sensación de dejadez.
Parking is not specified as an available amenity at Fitzrovia Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Fitzrovia Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Fitzrovia Apartments?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
"Firstly, the communication before our arrival was exceptional, the company kept us informed and updated regularly...even offering us an upgrade at no extra charge! Even though there was no manned rece..."
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Central London Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Safe
Accessible by lift
Fire alarm
Fire extinguisher
Map of London Borough of Islington
Ratings and reviews
7.4 / 10
Good(109 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
La ubicación fue, sin duda, lo que más me gustó. Si buscas un lugar tranquilo y, a la vez, cerca del centro, está muy bien situado y próximo a muchos lugares de interés para visitar.
Lo que menos me gustó fue el ruido procedente de otros apartamentos. En nuestro caso, quienes lo provocaban no eran turistas. Se comportaban como auténticos guiris de fiesta en su propio país, a las 4 de la mañana se pusieron a gritar y hacer muchísimo ruido, fue imposible dormir.
También me decepcionó la terraza. No entiendo para qué la anuncian si no se puede utilizar, estaba cerrada con llave.
Y, por último, el colmo, lo peor de lo peor, la limpieza del sofá. En general, el apartamento estaba limpio, pero el sofá tenía insectos. Sinceramente, por mi salud mental no quise comprobar si eran chinches.
10 / 10Outstanding·Aug 2026
Firstly, the communication before our arrival was exceptional, the company kept us informed and updated regularly...even offering us an upgrade at no extra charge! Even though there was no manned reception at the property all our information regarding key safe codes was provided before our arrival and we felt extremely safe at the property.
The only problem my friend and I found was that on the morning of our departure there was no hot water for a shower. Now I'm not sure if there was a switch we needed to put on to get the hot water but if that was the case, we weren't told. However, as the weather had been exceptionally hot during our visit, the cold water was actually welcomed. Though for general stays I think that needs addressing.
10 / 10Outstanding·Jul 2026
Location, size, facilities and new funeture
6 / 10Average·Oct 2026
Apartamento muy completo, bien equipado y con todo lo necesario. Tenia la calefacción en marcha el cual se agradecía mucho.
El metro queda a unos 15 minutos a pie, por otro lado tardan en contestar (1 dia) con lo que da sensación de dejadez.
$$$$
7.4Good
(109 Ratings)
"Firstly, the communication before our arrival was exceptional, the company kept us informed and updated regularly...even offering us an upgrade at no extra charge! Even though there was no manned rece..."
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of London Borough of Islington
About this apartment rental
Central London Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Safe
Accessible by lift
Fire alarm
Fire extinguisher
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Fitzrovia Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Fitzrovia Apartments pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Fitzrovia Apartments?
We found 11 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
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