Villa Miliani by Hannah Hotels Collection

חובה למי שרוצה לראות את מוזיאון הנייר בפבריאנו.+ תערוכת ציורים מענינת.המלון נוח עם ארוחת בוקר יחסית טובה לאיטליה, מיטות נוחות.

אין רשת, חוץ מתה, לא נותנים קפה היינו בקומת קרקע אז פחות נוח

Alles war perfekt! Sehr stylisch und nah an der Innenstadt!

Posizione

Location was lovely, room had a very nice terrace, breakfast was nice.

We reserved two beds and a terrace and prepaid for it on booking.com. They would not honor it and said they didn't have a room other than a single. What made me upset was that the older gentlemen waiting on us was incredibly rude about it and as I explained that is what was confirmed and he said " Well thats not our problem take it up with booking.com". I told him that I wanted to speak to someone who would be more helpful. He then got all flustered and said oh we can upgrade you to another room with twin beds but without a terrace. I did not see how that would be an upgrade. And the offer only came after I wanted to escalate the conversation with someone else. Additionally, we booked the hotel because it had a restaurant and we had been driving all day, he said the restaurant was closed for the season. Hence, as beautiful as the property was, service does make a difference and if he would have been understanding, it would have been a different rating. Booking also needs to make sure their information is accurate. So disappointed with both services.