Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Reviews
3 / 10
Another important reason we selected the original apartment was because it had an elevator. The replacement apartment di
We are extremely disappointed with our experience regarding the “Modern Apartment with Desk and Balcony” managed by Noclegi Renters in Krakow.
Upon arriving in Krakow and arranging transportation to the property, we were informed that our reservation had been cancelled, apparently due to a power issue at the apartment. We later discovered that Noclegi Renters had sent an email notification only 40 minutes before our flight landed.
As we were travelling from Canada, we did not have access to our email during transit and were completely unaware of the cancellation until we arrived at the property. This left us scrambling to secure alternative accommodation after an exhausting international journey.
This situation was entirely unacceptable. We specifically chose the original apartment because of its close proximity to our son, which was the primary reason for our visit to Krakow. However, we felt pressured into accepting an alternative apartment offered by Noclegi Renters because we were advised we would receive a credit for the original booking.
Unfortunately, the substitute apartment created additional inconvenience and expense. Because it was located much farther away from our son, we incurred ongoing transportation costs through Uber and taxi services throughout our stay.
In addition, the replacement apartment was extremely disappointing in terms of comfort and basic accommodations. During chilly and rainy weather, there was no heat in the apartment, making our stay uncomfortable. The unit was inadequately supplied, providing only two very thin bath towels and one hand towel for our stay. Due to the damp and cool conditions, the towels never properly dried. There was also no soap provided and only two small rolls of toilet tissue.
We understand that this was an apartment rental and not a hotel offering full amenities; however, the overall quality and value of the accommodation were far below reasonable expectations.
Не критично- просто я люблю большие одеяла. В квартире полуторные. Но много)
1 / 10
ЯК СПИСАТИ КОШТИ-КОМПАНІЯ ПЕРША, ще і більшу суму, а як ВИПРАВИТИ СВОЇ ПОМИЛКИ - реакція 0
Саме розташування непогане, є торгові центри, кафе, супермаркет. Ремонт ок.
Сама квартира виглядє гарно, АЛЕ Є БАГАТО МІНУСІВ
Компанія , яка здає цю квартиру НІЯК не реагує на прохання та критичні проблеми. Я заселялася пізно ввечері, коли почала лягати відпочивати - побачила , що вся постіль що на ліжку і додаткові подушки та ковдри в шафі, в пятнах та волосинх (різної довжини). Написала щоб замінили постіль , додала фото . Відповіли через добу , що постіль вся чиста . Тобто я спала на тому, що було більш чистим. На постійні прохання принести постіль, ніяк не реагували , поки не подвонили в BOOKING. Принесли на 5!!! день
Кастрюлі , які були в квартирі, не підходили до індукційноі плити, тобто нічого зварити я не змогла. Була кухняґ.ґ а приготувати щось неможливо!!! Принесли на кінець 5ї доби перебування (після дзвінків в BOOKING)
Коли я почала користуватися мийкою на кухні, вода почала потрапляти якимось дивним чином в посудомийку (так як там спільний сифон). В якийсь момент коли я мила яблука (почула що посудомийка тече), при тому що я взагалі ні одного разу її не включала. Пришли на другий день, після двзінків в букінг. Я до того все витерла, написала що скоріше всього сифон забитий. Мийкою не користувалася на кухні. Прийшли сказали що води не видно під посудомийкою (я її просто витерла) і сказали все справне. Я не ризикнула користуватися мийкою, тому нічим не користувалася на кухні. Їла в кафе((((
Оплата була зафіксована на букінг одна, в день списання оплати за житло списалася сума більша на 60 доларів більше, потім я вже зрозуміла , що вони додатково взяли кошти за ПРИБИРАННЯ!!!! хоча квартира в волосах, брудна постіль, розводи по кухні, позводи на підлозі.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Modern Apartment with Desk and Balcony by Heyrent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Modern Apartment with Desk and Balcony by Heyrent pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Modern Apartment with Desk and Balcony by Heyrent?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Krakow
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Modern Apartment with Desk and Balcony by Heyrent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Modern Apartment with Desk and Balcony by Heyrent pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Modern Apartment with Desk and Balcony by Heyrent?
We found 10 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
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