Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
8 / 10
Clean and quite
The facilities
Nothing
1 / 10
Unreliable, Manipulative, and Unprofessional – Avoid This Property
Unreliable, Manipulative, and Unprofessional – Avoid This Property!
We booked Relais Luxury Retreat – Seafront Apartments for October 18–21, 2026, for four adults. Our reservation was confirmed and fully paid in advance.
Just one hour before our scheduled check-in, we were notified that we could not be accommodated in the booked apartment. Initially, they repeatedly pressured us to cancel the reservation ourselves on Booking.com—a clear attempt to shift the responsibility onto us and avoid platform penalties for non-fulfillment.
Only after we firmly and repeatedly refused to cancel from our side did they offer a single "alternative," which was completely unacceptable: a single shared room with just one double bed and a sofa bed for four full-grown adults!
It is difficult to describe how stressful and frustrating this experience was. Instead of enjoying the beginning of our long-awaited holiday, we were left stranded in an unfamiliar city, forced to waste precious time and deal with immense stress finding last-minute accommodation. Our trip was only three nights long, and this situation completely disrupted our plans and ruined the start of our vacation.
It is completely unacceptable for a property to take full payment in advance, notify guests just one hour before check-in, pressure them to cancel, and only then offer highly inadequate alternatives. A confirmed, prepaid reservation offered absolutely no guarantee.
After looking into this further, I noticed similar reviews on other platforms, proving that this is not an isolated incident, but a recurring pattern with how this property operates.
I cannot comment on the quality of the apartments because we were never accommodated properly. However, based on their complete unreliability and manipulative practices, I strongly advise other travelers to stay away. Do not risk your money, your holiday, or your peace of mind!
8 / 10
Recommended overall
It was very close to the bus station which takes you to the ferry. The view from the main bedroom was also as promised. AC in every room, well equipped kitchen, highly recommended
The windows are for just keeping the wind out, zero noise isolation. This is basically for every italian building and not for this one, but in the night we could not sleep really well during week days because of the noise.
9 / 10
Sophisticated elegance with a lovely view of the working harbour.
The location of the apartment was very good, in a lovely quiet street. It was quite some walking distance from Salerno, which was tough in the extreme heat though still manageable. The views from the balcony were lovely. The quality of the apartment furnishings was very high, with the bedding and bathrooms all being good. The whirlpool bath was also appreciated and very welcoming after a long day of hiking!
The advice on locations, places to eat, etc was superb, alongside extremely prompt and clear communication.
The check-in time was a little later than expected, which was especially tough given how hot Salerno was on the day of arrival.
Jó helyen volt, szép volt és tiszta. 2 főre tökéletes.
Fürdőszobai szag, kényelmetlen ágy, kilátás a kikötőre. Zajosabb a környék (autók és kikötő miatt) Melegvíz sokszor elfogyott. 4 főre véleményem szerint a víz és a hely is kicsi. Nem volt fogas ahova a ruhákat, törölközőket tudjuk akasztani.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Relais Luxury Retreat - Seafront Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Relais Luxury Retreat - Seafront Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Relais Luxury Retreat - Seafront Apartments?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Beach front
Family friendly
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Salerno
Ratings and reviews
8.7 / 10
Excellent(102 Ratings)
100% verified reviews
8 / 10Excellent·Nov 2026
The facilities
Nothing
10 / 10Outstanding·Nov 2026
Świetna obsługa i piękne miejsce
Nic
8 / 10Excellent·Oct 2026
Jó helyen volt, szép volt és tiszta. 2 főre tökéletes.
Fürdőszobai szag, kényelmetlen ágy, kilátás a kikötőre. Zajosabb a környék (autók és kikötő miatt) Melegvíz sokszor elfogyott. 4 főre véleményem szerint a víz és a hely is kicsi. Nem volt fogas ahova a ruhákat, törölközőket tudjuk akasztani.
10 / 10Outstanding·Oct 2026
me encantó las preciosas vistas
a 10’ del centro
$$$$
Top rated by guests
8.7Excellent
(102 Ratings)
"Everything, it is a modern and beautiful apartment with amazing views, next to the beach and close to
everything. Very well located."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Salerno
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Beach front
Family friendly
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Relais Luxury Retreat - Seafront Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Relais Luxury Retreat - Seafront Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Relais Luxury Retreat - Seafront Apartments?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
Free WiFi/internet · Air conditioning · Beach access
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