Nothing. Hugely disappointing and misrepresented in both description and photos.
We left this property as quickly as we could after coming to realise that it was grossly misrepresented, we could not stay. The front door lock kept us locked in until figuring out the mechanism. We spent over an hour on the phone to Booking.com (which was not an easy process) desperately trying to seek advice and leave it. The host has since been dismissive and is attempting to charge us in full, despite the property being completely unfit for human habitation (turns out, it’s actually a cat breeding house!).
The listing is blatantly misleading. The photos appear heavily edited or artificially enhanced, the reality is entirely different, and far worse.
From the moment we opened the front door, we were hit with an overpowering smell of air freshener, clearly being used to mask underlying odours of damp, cat urine, and cigarette smoke. Once inside, it became immediately obvious why.
The property was visibly filthy. It had not been properly cleaned: floors were not hoovered, surfaces were sticky and splattered with grime, bins at the front/side of the house were overflowing with rubbish. Inside the house, there was cat hair everywhere, including inside cutlery drawers. The drawers themselves were dirty, falling apart and the kitchen cupboards were streaked with residue. There were even flies inside the smelly, unclean fridge. We wondered if someone left in a hurry as the disorganised and poorly equipped drawers were not ready for new guests to use even if desired.
Upstairs, the smell of damp was overwhelming. The shower was lime scaled and cracked. The bedding appeared crushed, yellowing, and unclean. The entire house felt neglected and unhygienic.
The property is also in a serious state of disrepair. There were exposed wires and pipes, broken woodwork, poorly executed DIY repairs, and unfinished surfaces simply painted over. The ancient, nicotine stained smoke alarms did not look regulated or working. The attic room with roll top bath felt damp and musty.
10 / 10
Amazing find, very close to Durham.
We have just had a two night stay to attend a family wedding with 7 of us in total (5 the first night and an extra 2 the second night). The home was easy to find and in a great vacinity to Durham. It was exactly as described with some lovely welcome gifts too. The hosts were amazing, we had a question regarding the sleeping arrangements when needing to use the sofa beds and bedding which were responded to quickly and resolved. Mandy and Jordan clearly take exceptional care of their guests and their house. It was very clean, smelt amazing from walking through the door to leaving. The roll top bath was a huge hit with all the family (from 4 to 41 years old 😂). Not that we used all due a short stay but the house had everything you could possibly need. The garden looked lovely although we didn't have time to enjoy it!
8 / 10
A very cosy stay
Everything
Nothing
7 / 10
Came for son’s graduation - had a pleasant stay.
The property is quirky. Interesting decoration. Bedding was clean . Lots of towels available . Nice little welcome touches . In a very quiet location .
Property may not be suitable for anyone with walking difficulties.
We have just had a two night stay to attend a family wedding with 7 of us in total (5 the first night and an extra 2 the second night). The home was easy to find and in a great vacinity to Durham. It was exactly as described with some lovely welcome gifts too. The hosts were amazing, we had a question regarding the sleeping arrangements when needing to use the sofa beds and bedding which were responded to quickly and resolved. Mandy and Jordan clearly take exceptional care of their guests and their house. It was very clean, smelt amazing from walking through the door to leaving. The roll top bath was a huge hit with all the family (from 4 to 41 years old 😂). Not that we used all due a short stay but the house had everything you could possibly need. The garden looked lovely although we didn't have time to enjoy it!
8 / 10Excellent·Aug 2026
Everything
Nothing
7 / 10Good·Jul 2026
The property is quirky. Interesting decoration. Bedding was clean . Lots of towels available . Nice little welcome touches . In a very quiet location .
Property may not be suitable for anyone with walking difficulties.
5 / 10·Feb 2026
Lots of additional extras such as honey and coffee which made for a nice welcome. Location perfect for exploring the area.
Facilities did not match those advertised at all leaving the outdoor space and hot tub unusable. Private car parking is also listed but should also make clear that this is in fact on street parking in a very crowded cul de sac. This means you need to park on pavement. This is something important to consider when booking.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland?
We found 22 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland
6.9Average
(12 Ratings)
"We have just had a two night stay to attend a family wedding with 7 of us in total (5 the first night and an extra 2 the second night). The home was easy to find and in a great vacinity to Durham. It ..."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of England
Ratings and reviews
6.9 / 10
Average(12 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
We have just had a two night stay to attend a family wedding with 7 of us in total (5 the first night and an extra 2 the second night). The home was easy to find and in a great vacinity to Durham. It was exactly as described with some lovely welcome gifts too. The hosts were amazing, we had a question regarding the sleeping arrangements when needing to use the sofa beds and bedding which were responded to quickly and resolved. Mandy and Jordan clearly take exceptional care of their guests and their house. It was very clean, smelt amazing from walking through the door to leaving. The roll top bath was a huge hit with all the family (from 4 to 41 years old 😂). Not that we used all due a short stay but the house had everything you could possibly need. The garden looked lovely although we didn't have time to enjoy it!
8 / 10Excellent·Aug 2026
Everything
Nothing
7 / 10Good·Jul 2026
The property is quirky. Interesting decoration. Bedding was clean . Lots of towels available . Nice little welcome touches . In a very quiet location .
Property may not be suitable for anyone with walking difficulties.
5 / 10·Feb 2026
Lots of additional extras such as honey and coffee which made for a nice welcome. Location perfect for exploring the area.
Facilities did not match those advertised at all leaving the outdoor space and hot tub unusable. Private car parking is also listed but should also make clear that this is in fact on street parking in a very crowded cul de sac. This means you need to park on pavement. This is something important to consider when booking.
$$$$
6.9Average
(12 Ratings)
"We have just had a two night stay to attend a family wedding with 7 of us in total (5 the first night and an extra 2 the second night). The home was easy to find and in a great vacinity to Durham. It ..."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of England
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Hot tub/Jacuzzi
Garden
Sauna
Electric Vehicle Charging Station
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Bee & Bath Hot Tub Hideaway Durham - Steam Spa - Roll Top Bath - Dogs Allowed & Near Diggerland?
We found 22 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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