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Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
1 / 10
AVOID AT ALL COSTS!!! Appalling experience. Left stranded in New York with no accommodation.
I would strongly advise anyone considering booking this property to AVOID IT AT ALL COSTS.
We booked and paid for our accommodation well in advance, only to arrive in New York and discover that things were nowhere near as straightforward as they should have been. We were told that the address listed on our booking was apparently not even the correct address and that we needed to go to a completely different location, around 50 minutes away.
This was not what we had booked or expected. After travelling internationally, the last thing we needed was to be told our accommodation was somewhere completely different from the address we had been given.
Things then got even worse. We were told to contact the property when we were around 10 minutes away, as the office closed at 5pm. When we tried to contact them, we were met with complete silence. No answers to our calls, no replies to our messages and absolutely no help whatsoever.
We were left stranded in New York in the evening, without access to the accommodation we had booked and with no idea what we were supposed to do. We had no choice but to find alternative accommodation at short notice and ended up checking into a hotel at around 9pm.
We were effectively left without somewhere to stay after travelling thousands of miles. The stress and upset this caused at the very beginning of our holiday were completely unnecessary and utterly unacceptable.
Booking.com had to get involved to help deal with the situation, which says everything about how badly this was handled. A property should not be able to leave paying guests in this position and then be completely uncontactable when they desperately need assistance.
The lack of communication was appalling, the change of address was completely unexpected, and the overall handling of the booking was unacceptable from start to finish.
1 / 10
Scam
Nothing property,this is a scam
No property exists
1 / 10
This property does not exist
This property does not exist.
This property does not exist
1 / 10
The Kensington on 44th does not exist. It is a scam.
I am appalled that The Kensington on 44th has still not been removed from Booking.com's website. The property does not exist. The address is a business, not accommodation.
Parking is not specified as an available amenity at The Kensington on 44th. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Kensington on 44th pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Kensington on 44th?
We found 4 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Midtown, NY
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at The Kensington on 44th. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is The Kensington on 44th pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Kensington on 44th?
We found 4 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, and wifi/internet.
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