Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
I would not choose this apartment again for my family.
The apartment features new furnishings in both the bedrooms and kitchen, giving the interior a clean and modern feel. The balcony is a nice feature; however, during our stay the snow had not been cleared and there was no shovel available in the apartment.
The space is large enough to comfortably accommodate a family. Keep in mind that the apartment is located higher up on the mountain. To reach the base area—where lift passes and ski rentals are located—you can either drive about 10 minutes, or take a shorter 5-minute drive (or roughly an 8-minute, 650-meter walk) to the upper lift, Telesilla Parador, which connects down to the base. Note that you will need a lift pass to ride this lift down.
One important note for skiers and snowboarders: the apartment is not equipped with storage for skis, boards, or boots, so it’s best to arrange overnight gear storage with a rental shop at the base.
While the apartment itself is updated, the building is older. The walkways are open-air and are sometimes used by others for smoking tobacco and other products. Also note that the bathroom ventilation is via a window that opens to the walkway, which can allow smoke odors to enter. The garage area is tight and best suited for smaller vehicles, with approximate limits of 4.8 m in length, 1.87 m in width, and 1.9 m in height.
The hosts were cordial and responsive; however, our stay was cut short due to a city water outage on the morning after our arrival. The water went out at 6 a.m. that morning and had not returned by the time we left around 2 p.m. on our first full day. Without running water for drinking or using the bathroom, we felt it was not safe to remain at the property.
We contacted the owner and they responded quickly. We also reached out to Booking.com as Genius Level 3 members, but unfortunately, we did not receive support. After about eight hours without water, we informed the owner that we would need to leave.
During a phone call, we agreed that we would pay for the first night and request a refund for the remaining nights. Unfortunately, the refund for the unused nights has not yet been processed. We have contacted Booking.com regarding this issue and are still waiting for a response.
When we sent our passport details to the owners two days before check-in, there was no issue raised. However, about two hours before arriving at the apartment, we were asked to confirm whether we were six people. We confirmed that we were, including a baby under one year old. The owner said they would allow this but mentioned that, by law, they could not officially register six guests. We appreciated their flexibility, especially given the property’s no-refund policy.
To prevent this for future guests: the listing appears in search results as accommodating six people (2 adults and 4 children). However, when proceeding with the booking, the website reduced the number of allowed guests to five (2 adults and 3 children) without clearly indicating the change. We found this out after the fact and notified Booking.com, but did not receive a response.
8 / 10
Voor herhaling vatbaar.
Het appartement was in een ouder gebouw maar was volledig leuk gerenoveerd en van alle faciliteiten voorzien. Enkel een koffiemachine ontbrak maar is een kleine update. Warm en cosy ingericht. Zeer aangenaam vertoeven en vlakbij de lift. We komen zeker terug, perfecte locatie prijs verhouding. De parking is een zeer goede pus maar is voor een kleinere wagen. Parkeren voor de deur is ook mogelijk en gratis. De host is zeer bereikbaar en zeer attent.
Door dat het een ouder gebouw is zijn burengeluiden zeer aanwezig, om goed door te slapen zijn misschien oordopjes zeker een must maar dit is zeker geen punt om niet terug te boeken in Casa Altai.
Het appartement was in een ouder gebouw maar was volledig leuk gerenoveerd en van alle faciliteiten voorzien. Enkel een koffiemachine ontbrak maar is een kleine update. Warm en cosy ingericht. Zeer aangenaam vertoeven en vlakbij de lift. We komen zeker terug, perfecte locatie prijs verhouding. De parking is een zeer goede pus maar is voor een kleinere wagen. Parkeren voor de deur is ook mogelijk en gratis. De host is zeer bereikbaar en zeer attent.
Door dat het een ouder gebouw is zijn burengeluiden zeer aanwezig, om goed door te slapen zijn misschien oordopjes zeker een must maar dit is zeker geen punt om niet terug te boeken in Casa Altai.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ALTAI parking incluido. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ALTAI parking incluido pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ALTAI parking incluido?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Family friendly
Accessible by lift
Key access
Cleaning products
Map of Sierra Nevada
Ratings and reviews
6.3 / 10
Average(6 Ratings)
100% verified reviews
8 / 10Excellent·Jan 2026
Het appartement was in een ouder gebouw maar was volledig leuk gerenoveerd en van alle faciliteiten voorzien. Enkel een koffiemachine ontbrak maar is een kleine update. Warm en cosy ingericht. Zeer aangenaam vertoeven en vlakbij de lift. We komen zeker terug, perfecte locatie prijs verhouding. De parking is een zeer goede pus maar is voor een kleinere wagen. Parkeren voor de deur is ook mogelijk en gratis. De host is zeer bereikbaar en zeer attent.
Door dat het een ouder gebouw is zijn burengeluiden zeer aanwezig, om goed door te slapen zijn misschien oordopjes zeker een must maar dit is zeker geen punt om niet terug te boeken in Casa Altai.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Sierra Nevada
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Family friendly
Accessible by lift
Key access
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ALTAI parking incluido. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ALTAI parking incluido pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ALTAI parking incluido?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
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