Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Garden and more
Location
Reviews
10 / 10
Very relaxing enjoyable stay garden is lovely
Very clean
Comfortable
Nothing really
1 / 10
Do not stay here - reeks of cigarette smoke, cigarette ash found on bedroom floor.
Location was fine.
DO NOT STAY HERE. The entire house, and worse - the bedding, reeked of cigarette smoke. No matter what we did, the smell remained over the entire duration of our stay. We had to purchase our own bedding as in one of the rooms the smell of cigarette smoke was so embedded into the fittings that it was impossible to make use of. One of the bedrooms had cigarette ash on the floor. We raised this complaint with Sykes, the owner and booking.com but received no support other than a voucher from Booking.com. Ironically, there is a 'Do not smoke/vape' sign throughout much of the property. Crockery and plates were not washed upon arrival, featuring dried food stains which had been put away in the cupboards. Rooms featured dust and old fittings and fixtures making the property feel tired and dated creating an unacceptable environment for a family to use. Key lock outside the door was still to open. Wifi password is incorrectly written in multiple locations. Actual password was found on the back of the router. I repeat, do not stay here - it requires significant work to improve and is not in a condition to be rented/let currently.
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