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Location
Reviews
1 / 10
Avoid this property.
The location is very central.
This was one of the most disappointing accommodation experiences we have had.
The reservation was for three adults, and before arrival we had specifically confirmed with the property that the sofa bed was suitable for an adult. Despite this, when we arrived, the sofa bed had not been prepared.
The sheets and towels for the third guest were not left out or made clearly available. We eventually discovered them ourselves, stored away inside a cupboard. At the very least, they should have been placed next to the sofa bed or clearly indicated in the arrival instructions if guests were expected to prepare the bed themselves.
We contacted the property that evening and also called the advertised hotline during its stated operating hours, but received no assistance. The next day, they told us that we were expected to unfold and prepare the sofa bed ourselves. Then, they later acknowledged in writing that the sofa bed should have been prepared in advance, given that the booking was for three guests.
The cleanliness was also unacceptable. We found visible hair, dirt and dust in several areas of the apartment including the bathroom and other surfaces, as well as blood on a towel. Also there was no hand soap in the bathroom, only an empty dishwashing liquid was left at the sink along with a few small packets of shower gel randomly left inside a drawer. The photos attached to this review show the condition clearly.
The apartment itself also did not match the impression given by the listing photos. In reality, it felt considerably less spacious and much darker than it appeared online. We were particularly disappointed by how little natural light there was.
The entrance was another unpleasant surprise. Access to the apartment was through a narrow passage at the back of a restaurant, which felt very sketchy and was not at all what we expected when arriving at the property.
We ultimately left after the first night and did not use the second night of our reservation.
8 / 10
Great place to stay but be aware of strange entry to apartment.
Great location
Clean
Nice to have all appliances including washer.
Entry is down a dark corridor however no problems especially once you are used to it.
Apartment is a bit dark but overall very nice. I would recommend.
6 / 10
Good for a short stay
Great location
Finding the accommodation and the alley it was in, was a bit cumbersome. The internet provided some difficulty as well and there was no hand soap.
5 / 10
Apartement, bien, accès dégueulasse
L’intérieur de l’appartement est très bien assez neuf, avec quelques détails de propreté
L’accès à l’établissement est vraiment infecte vieille immeuble avec l’arrière des cuisines avec des moteurs de clim qui fonctionnent toute la nuit, un escalier vétuste et mal entretenu..
Great location
Clean
Nice to have all appliances including washer.
Entry is down a dark corridor however no problems especially once you are used to it.
Apartment is a bit dark but overall very nice. I would recommend.
9 / 10Outstanding·Jan 2026
La position du logement et la propreté
Il manque les notices de fonctionnement des équipements (télé four..)
6 / 10Average·Jul 2026
Great location
Finding the accommodation and the alley it was in, was a bit cumbersome. The internet provided some difficulty as well and there was no hand soap.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Living Space
Amenities
Air conditioning
Non-smoking
Heating
Contactless check-in/out
Fire alarm
Cleaning products
Map of Annecy
Ratings and reviews
8 / 10
Excellent(25 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Great location
Clean
Nice to have all appliances including washer.
Entry is down a dark corridor however no problems especially once you are used to it.
Apartment is a bit dark but overall very nice. I would recommend.
9 / 10Outstanding·Jan 2026
La position du logement et la propreté
Il manque les notices de fonctionnement des équipements (télé four..)
6 / 10Average·Jul 2026
Great location
Finding the accommodation and the alley it was in, was a bit cumbersome. The internet provided some difficulty as well and there was no hand soap.
$$$$
Top rated by guests
8Excellent
(25 Ratings)
"Great location
Clean
Nice to have all appliances including washer.
Apartment is a bit dark but overall very nice. I would recommend."
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