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Includes essentialsFree WiFi/internet, Air conditioning, Balcony/Terrace and more
Location
Reviews
1 / 10
TOTAL SCAM. Should be removed. Complete nightmare from start to finish—avoid at all costs.
Everything was a complete disaster about this place. The amount of negative things about this place makes up for even anything positive it had going for it. So anything somewhat postitive is now irrelevant.
This is THE most appalling accommodation I have ever stayed in, and I travel extensively for work and leisure globally. I've traveled to some very poor countries and this is the worst by far.
Total false advertising. I walked into an apartment that was filthy, smelled unclean, had filthy floors, visible dirt and hair, an unclean sink, pillows that smelled, no clean sheets, no extra sheets, no hot water, no working Wi-Fi, a leaking air conditioner, no air conditioning in the bedroom, electrical breakers that tripped during normal use, no shampoo, one tiny garbage bin in the bathroom and nowhere else, and only two cheap synthetic towels that felt more like plastic than towels.
I could feel the metal springs digging into my body all night. I went to use the sofa bed in the living room and it had no sheets at all and had stains on it. The curtains also had stains. The air conditioner looks like it has mold growing underneath it.
The bottoms of my feet were black from the amount of dirty on the floor. All kind of bugs, spiders and flies (both living and dead). The pillow smelled or the most toxic odor that i had to use one of the cheap synthetic towels to cover it.
Every issue was met with excuses instead of solutions. I was still staying in the apartment when I reported these problems, yet neither the host nor Booking.com made any meaningful effort to resolve them. They didn't offer to bring clean sheets or provide cleaning. The owner was just able to deny the claims because my purchase was non-refundable, despite me sending photos and videos so they did not refund me at all.
This experience completely destroyed my confidence in Booking.com. A platform that continues to list properties in this condition while leaving paying customers stranded is failing its customers. If this is the standard Booking.com is willing to stand behind, travelers should think twice before trusting the platform.
1 / 10
Not fit for purpose
No WiFi, No hot water, dirty. Not fit for purpose
1 / 10
A fuir, Infâme, scandaleux
Absolument rien, le propriétaire n'est pas sur place désagréable et excécrable.
Infâme, scandaleux
Que dire… les autres commentaires sont vrais. A fuir totalement. A notre arrivée, pas de code d’accès, le propriétaire nous dit d’appeler un numéro sur l’interphone qui ne marche pas. Nous sommes restés dehors bloqués jusqu’à temps qu’un voisin vienne ouvrir avec les valises. Nous avons tenté de joindre le propriétaire qui nous a rétorqué qu’i n’était pas sur place mais à Paris et qu’il ne pouvait pas nous aider. Je lui ai alors répondu que nous avions payé plus de 2000€ pour deux semaines suite à quoi il s’est énervé nous demandant d’annuler la réservation puis nous a raccroché au nez. Un manque de respect total et ce n’est que le début. A ce moment nous sommes bloqués dehors avec nos valises sans aucun moyen d’accéder à notre réservation après un voyage de 8h.
Un appartement insalubre qui ne correspond pas aux photos ni aux descriptions de l’annonce. Je rejoins les anciens commentaires disant qu’il n’y a pas d’eau chaude : c’est vrai ! lorsque l’on branche le ballon d’eau chaude, le courant saute donc impossible de faire chauffer de l’eau. Des infiltrations d’eau dans les murs, une climatisation qui marche à moitié des oreillers et draps manquants pour 4 personnes, ceux présents sont très sales.
Uniquement 3 fourchettes et 3 couteaux présents sur place. Ridicule.
La box internet ne marche pas, impossible d’avoir internet pendant 14 jours.
Après discussion avec le gardien de l’immeuble, même celui-ci est désemparé car l’appartement a été vendu récemment sans que le syndic ait été mis au courant. Personne ne connaît le nouveau propriétaire et personne ne l’a jamais vu. Celui-ci se charge de faire remonter les photos et vidéos auprès du syndic
Un signalement auprès des autorités compétentes et de la ville de Cannes a été effectué (on a eu le temps en 14 jours).
Faites vous rembourser, n’y allez surtout pas, c'est une catastrophe et un piège. N’hésitez pas à ouvrir des litiges et à vous faire rembourser.
Aucun respect ni aucun confort.
2 / 10
J'ai dû trouver en urgence une solution de relogement étant donné qu'il n'y avait pas d'eau chaude.
Bon emplacement.
Chauffe eau qui ne fonctionne pas. Hôte qui ne répond que par message lorsqu'il le souhaite. Impossible de le joindre par téléphone.
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