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Reviews
5 / 10
Good location but poor facilities
Location
It was clean
Wifi didn’t work and sofa bed not the most comfortable
Was ok for one night tho
6 / 10
Good for a short stay, great if you need to be close to the train station.
Great location, around 10 min walk from Palermo Centrale train station. Kitchen pretty well equipped. Enough space for 3-4 people (one separate bedroom). Quiet neighberhood.
Unfortunately it smelled like a basement inside and the separate bedroom is at -1 level. Could be more clean, also we didn't get enought toilet paper for the whole stay. We also bought a new dish sponge cause the previous one wasn't fresh. Sofa bed in the living room is big, but very soft and not comfy.
1 / 10
Velmi nepříjemná zkušenost – ubytování, kterému doporučujeme se vyhnout
Náš pobyt v Dal Moro v Palermu byl bohužel naprosto otřesnou zkušeností a toto ubytování nemůžeme nikomu doporučit.
Hned po příchodu nás nepříjemně překvapil silný zatuchlý zápach, který byl cítit v celém apartmánu. Ložnice se navíc nachází v suterénu, což v kombinaci se zatuchlým vzduchem rozhodně nepřispívalo k příjemnému pocitu ani pohodlnému dýchání.
Apartmán nebyl vůbec připraven pro čtyři osoby, přestože jsme měli rezervaci pro čtyři hosty. Ložní prádlo a ručníky byly připraveny pouze pro dvě osoby. Ihned jsem kontaktovala majitele a během naší prohlídky Palerma nám úklidová služba pouze odložila před dveře další povlečení a ručníky.
Skutečný šok nás ale čekal po rozložení rozkládací pohovky. Matrace byla pokrytá množstvím skvrn a její stav byl z hygienického hlediska naprosto nepřijatelný. Okamžitě jsem kontaktovala majitele, který sám uznal, že takový stav není akceptovatelný, a napsal mi, že bude neprodleně informovat úklidovou službu. Čekala jsem přibližně hodinu na informaci, jak hodlá situaci vyřešit. Nakonec mi však bylo pouze sděleno, že jsme přece dostali prostěradlo. Když jsem se ho přímo zeptala, zda by na takové matraci sám spal, odpověděl mi znovu, že máme prostěradlo a máme ho jednoduše přes matraci přehodit. Takový přístup považuji za naprosto neakceptovatelný. Čisté prostěradlo rozhodně neřeší problém se špinavou matrací.
Tím však problémy neskončily. Ze sprchového koutu začal vylézat nějaký hmyz. I v tomto případě jsem majitele okamžitě informovala a opět jsem dostala pouze odpověď, že o tom uvědomí úklidovou službu.
Vzhledem k hygienickému stavu apartmánu jsme oznámili, že zde odmítáme přenocovat, a požadovali jsme vrácení peněz. Poté se mnou majitel přestal komunikovat. Obrátila jsem se proto se stížností na Booking.com, ale ani pracovníci Bookingu od majitele nedostali žádné vyjádření.
Na řešení situace jsme čekali až do půlnoci.
3 / 10
Mmmmm....non tornerei.
Posizione centrale.
Doccia con muffa, lavandino tappato,pavimento bagno con fughe nere dallo sporco, TV soggiorno con antenna tagliata, location situata in Ztl senza alcun avviso ho rischiato la multa e fatto il pass giornaliero, vicini di appartamento rumorosi e maleducati a mezzanotte con TV altissima a parlare fino a tardi, carta igienica di scarsissima qualità, wc maleodorante, Piano cottura a induzione in bilico sovrapposto al piano cottura a gas dismesso.
Free WiFi/internet · Air conditioning · Accessible by lift
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