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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
catastrophic
One positive point is that, unlike what has been mentioned in other reviews, there were no issues with the water supply or hot water not working.
As many other reviews have pointed out, the management here was terrible.
First of all, as a basic premise, even if you send a message via Booking.com, their support only responds after two or three days. In urgent situations, you have to call them, but the number is in the United States. That means you need to be prepared to freely make international calls from Switzerland to the U.S., which is already quite a hurdle.
I was scheduled to arrive in Zurich around 7 p.m., but at about 4 p.m. I received a message asking, “Did you already check in early?” I had no idea what they meant. When I arrived at the property around 8 p.m., there was no key! Without a key, I couldn’t get through the apartment gate, so I had no choice but to enter together with another resident. Of course, they looked at me suspiciously. The room was also very hard to find, and even when I called for assistance, they hung up on me before I could locate it. I somehow managed to find the room, and for some reason it had been left unlocked and open, so I was able to get in safely. I don’t know why it wasn’t locked, but it was fortunate for me.
I called them immediately, but they told me to wait until the next day for a resolution. They said the cleaning staff or a previous guest might have taken the key. Shockingly, the local manager didn’t have a spare key and couldn’t do anything. The next day passed without any contact at all. I couldn’t lock my room day or night, and since I also couldn’t open the building’s main entrance, I was forced to change my travel plans. On the third day, they finally obtained a key and gave it to me. Of course, there was no apology or compensation whatsoever. They should have searched for the key first instead of immediately suspecting the guest! Booking.com didn’t help at all either.
If you are considering staying at this apartment, please think very carefully.
1 / 10
We had to book alternative accommodation.
Nothing, it was truly awful.
It was messy, dirty, run down and broken with no hot water or heating.
3 / 10
Perfect location, poor organization
La ubiccaion
The apartment is completely neglected; there was no hot water for the first few days, no blinds for the light, and no pots for cooking. Very poorly organized.
1 / 10
Worst experience ever
Nothing good …Our stay at this apartment was extremely disappointing. We encountered multiple issues throughout our time here, not just the lack of hot water, which alone made the experience very uncomfortable.
The overall condition and management of the apartment did not meet expectations, and it significantly affected our stay. Despite raising these concerns, we did not feel that they were handled appropriately.
Given the number of problems we faced, we cannot recommend this place and would advise others to consider alternative options.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Large Flats, Zurich City Center - SCH. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Large Flats, Zurich City Center - SCH pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Large Flats, Zurich City Center - SCH?
We found 6 amenities for this rental. This includes non-smoking, heating, family friendly, accessible by lift, and contactless check-in/out.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Zurich City
About this apartment rental
Modern Amenities
Amenities
Non-smoking
Heating
Family friendly
Accessible by lift
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Large Flats, Zurich City Center - SCH. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Large Flats, Zurich City Center - SCH pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Large Flats, Zurich City Center - SCH?
We found 6 amenities for this rental. This includes non-smoking, heating, family friendly, accessible by lift, and contactless check-in/out.
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