Communication from the owners were exceptional. The day we left our house for this caravan, the owners were in contact with us. They were supportive and helpful, even though we didn't have a chance to meet them. The caravan was within the budget and we didn't have any issues during our stay. The owner kept asking, if any issues, do call us and we will sort it out. They even went extra miles and inform the security on the gate to open the barrier at 2am as we didn't have our car registered during the first day of the stay. Thank you Chris and Vicky🙏
For the amount we paid, it is worth staying here than in a hotel.
1 / 10
Bad communication with host, no hot water - avoid!
Very disappointing stay. We would not return.
The biggest problem was the lack of reliable hot water. Shortly after arrival, we discovered there was no hot water. The boiler appeared to be switched off, but as we were unfamiliar with the system, we went to reception and asked someone to switch it on.
The hot water then failed again later during our stay. We reported this to the host and were told someone would come to investigate. We confirmed they could enter while we were out, but nobody came and the problem was never resolved. We were therefore left without reliable hot water for a significant part of our holiday. For a family holiday, this is unacceptable.
There were also other issues. We were told before arrival that "all bedding" was provided, after specifically explaining that we were concerned about having to bring our own. On arrival, we discovered that sheets, duvet covers and pillowcases for the children's beds were not provided. The host later acknowledged that their wording was unclear and agreed to reimburse the £24 we spent on bedding.
Check-in was also frustrating, with our security deposit initially difficult to locate despite us following the payment instructions.
There was also a broken toilet seat, while parking and swimming pool access required additional charges.
We raised our concerns with the host, but despite acknowledging the bedding issue, they refused any meaningful compensation. Booking.com subsequently provided a small goodwill refund.
Overall, the unresolved hot water problem and poor communication made this a very disappointing stay. We would not recommend it.
10 / 10
It was wonderful I hope I'll back there again next year 😊
Very comfortable beds, lots of space to sit so big family can fit there , it was clean and comfortable , in good location
We didn't have hot water 2 days and nobody comes to fix it just got video from owners how to fix that and it wasn't work for 2 days... on third day I managed to fix it somehow
9 / 10
Adequate for what I needed
Well Equipped with kitchen. Plenty of cups glasses etc. it was clean and tidy.
Was a bit chilly even having worked out heating. Did provide my own toilet paper as only part of a roll in one toilet.
Communication from the owners were exceptional. The day we left our house for this caravan, the owners were in contact with us. They were supportive and helpful, even though we didn't have a chance to meet them. The caravan was within the budget and we didn't have any issues during our stay. The owner kept asking, if any issues, do call us and we will sort it out. They even went extra miles and inform the security on the gate to open the barrier at 2am as we didn't have our car registered during the first day of the stay. Thank you Chris and Vicky🙏
For the amount we paid, it is worth staying here than in a hotel.
10 / 10Outstanding·Jul 2026
Very comfortable beds, lots of space to sit so big family can fit there , it was clean and comfortable , in good location
We didn't have hot water 2 days and nobody comes to fix it just got video from owners how to fix that and it wasn't work for 2 days... on third day I managed to fix it somehow
9 / 10Outstanding·May 2026
Well Equipped with kitchen. Plenty of cups glasses etc. it was clean and tidy.
Was a bit chilly even having worked out heating. Did provide my own toilet paper as only part of a roll in one toilet.
10 / 10Outstanding·Mar 2026
Lovely little caravan ! Children loved the little added extras! Lots of board games.! Every thing you need if you like to cook good pans etc
Parking is not specified as an available amenity at Static Caravan Rhyl Marine Holiday Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Static Caravan Rhyl Marine Holiday Park. Enjoy the water!
Is Static Caravan Rhyl Marine Holiday Park pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Static Caravan Rhyl Marine Holiday Park?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and bar.
Communication from the owners were exceptional. The day we left our house for this caravan, the owners were in contact with us. They were supportive and helpful, even though we didn't have a chance to meet them. The caravan was within the budget and we didn't have any issues during our stay. The owner kept asking, if any issues, do call us and we will sort it out. They even went extra miles and inform the security on the gate to open the barrier at 2am as we didn't have our car registered during the first day of the stay. Thank you Chris and Vicky🙏
For the amount we paid, it is worth staying here than in a hotel.
10 / 10Outstanding·Jul 2026
Very comfortable beds, lots of space to sit so big family can fit there , it was clean and comfortable , in good location
We didn't have hot water 2 days and nobody comes to fix it just got video from owners how to fix that and it wasn't work for 2 days... on third day I managed to fix it somehow
9 / 10Outstanding·May 2026
Well Equipped with kitchen. Plenty of cups glasses etc. it was clean and tidy.
Was a bit chilly even having worked out heating. Did provide my own toilet paper as only part of a roll in one toilet.
10 / 10Outstanding·Mar 2026
Lovely little caravan ! Children loved the little added extras! Lots of board games.! Every thing you need if you like to cook good pans etc
Couldn’t stay longer !
$$$$
Top rated by guests
8.5Excellent
(13 Ratings)
"Very comfortable beds, lots of space to sit so big family can fit there , it was clean and comfortable , in good location"
Parking is not specified as an available amenity at Static Caravan Rhyl Marine Holiday Park. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Static Caravan Rhyl Marine Holiday Park. Enjoy the water!
Is Static Caravan Rhyl Marine Holiday Park pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Static Caravan Rhyl Marine Holiday Park?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and bar.
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