Meliá Aurea Nha Trang

Clean and very good staff

Все новое, чистое, высшего качества. Персонал великолепный. Уровень отеля на высоте. Дали номер с панорамным видом на море. Лучший отель, который посещали. Пляж свой хороший, но до него нужно пройти. Людей было мало

Мало развлечений. Нет спортзала, сауны, активностей. Но мы искали расслабляющий отдых, поэтому отель подошел идеально.

The hotel is new, modern and very well maintained. It is located on a cape away from noisy resort areas, with excellent views of the sea and the surrounding area. Breakfasts are excellent, with a full buffet and some rotation of dishes from day to day. There is a good selection of hot meat, fish and vegetable dishes, as well as classic breakfast options, fruit, pastries and snacks. Everything was very tasty and of good quality. Dinner is served à la carte, and if included in your stay, it covers 1 appetizer, 1 main course, 1 dessert and 1 non-alcoholic drink per person, with anything additional charged separately. The private beach is about a 4-minute walk from the hotel. It is sandy, clean, guarded and well maintained, with towels provided. The water is clean, as there is no dense development nearby and no wastewater discharge into the sea. There is a main infinity-style pool on the 9th floor with excellent views, regular sun loungers and loungers placed directly in the water. There is also a separate shallow pool for children. The staff are very friendly, welcoming and genuinely try to help. Internet inside the hotel is good and stable at around 40-50 Mbps.

The hotel has practically no outdoor grounds. Almost everything is concentrated inside the 30-story building and around the small beach. There is no private park or garden, outdoor children's playground or outdoor recreation area. The neighboring Villa Le Corail, a Gran Meliá Hotel, makes the territory appear much larger, but its grounds are private and not accessible to guests of this hotel. The hotel's nearby area is not car-free. There is only 1 private beach, about a 4-minute walk away. The beach directly in front of the building belongs to another hotel, which is important when looking at photos or maps. The hotel's beach is very small, with around 20 sun loungers and 8 cabanas. The biggest issue is access to the sea. The first 3-5 meters are sandy, followed by large, slippery and sharp rocks. At low tide, especially after around 1 PM, getting into and out of the water becomes difficult, with a real risk of injuring your feet. This is definitely not suitable for children or elderly guests. Even the neighboring public beach appears to have easier access. It is also impossible to swim out into the open sea because of the breakwaters. There is only one main pool, located inside the building, with no outdoor pool available. It is small, around 1.5 meters deep and not heated. Dinner is à la carte. The selection is good but limited, and the main problem is extremely slow service. Even simple dishes can take up to 1 hour despite only 4 tables being occupied. Although the staff are very friendly, their training does not yet match a five-star hotel. At check-in, virtually no information about the hotel or its services is provided. Guests are directed to a QR-code app that contains little useful information and does not work for ordering services. English is a significant issue. Even reception staff often communicate only using basic standard phrases. With other staff, simple questions can take time to be resolved.

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