Apartment in Perth
6 guests · 3 bedrooms · 2 baths
Reasons to book
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Includes essentialsWiFi/Internet, Air conditioning, Accessible by lift and more
About this apartment rental
Spacious Accommodations
Amenities
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Map of Perth
Ratings and reviews
100% verified reviews5 / 10·Jul 2026
The property itself is a highlight — the building is brand new, modern, and everything looks spotlessly clean. That's genuinely impressive and worth acknowledging.
However, there are several issues that seriously affected our 10-night stay:
1. TV — The smart TV was completely non-functional for internet-based content (YouTube, Netflix, home menu). The screen was pixelated with no display — only audio came through. After a long wait, local antenna channels would appear, but that was it. Despite reporting this multiple times, it was never repaired throughout our entire stay. This is unacceptable for a 10-night booking.
2. WiFi — The internet was completely down for 2 days. The host provided an eSIM as a workaround, which we appreciated, though the eSIM used an overseas server (not a local Australian operator), so connectivity was still unreliable.
3. Cleaning Tools — We requested a vacuum cleaner or broom during a 10-day stay — a very reasonable request — but none was ever provided. Guests staying long-term naturally want to keep the space tidy.
4. Toilet Seat — The toilet seat was loose (appeared to be missing a fixing screw). Reported, but never fixed.
5. Amenities — The property felt rather stingy with supplies for a 10-night stay: only 3 dishwasher detergent pods were provided, the dish soap appeared heavily diluted with water, and rubbish bags were not replenished. Basic amenities like these should be adequately stocked for longer stays — guests shouldn't have to purchase their own.
Overall, the gap between the quality of the building and the quality of the service/management is significant. Complaints were raised multiple times with little to no follow-up. With better responsiveness and attention to guest needs, this could easily be a 8+/10 property. For now, it's hard to fully recommend despite the beautiful space.
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