Hotel Satwah Luxe Stay - 1 Minute From Nizamuddin Railway Station & India Gate

Overall great experience. Staff was courteous. Rooms were clean. Breakfast was simple and good

Free parking possible

Good budget hotel with decent facilities in Delhi

Near to railway station

Nice staff nice breakfast spacious rooms price is very good

Modern Rooms

Unfortunately, our stay was very disappointing. The only real positive was the location.

We had booked two rooms, including a triple room with a city view, but upon arrival we were given one triple room and one double room instead. We also had to wait more than an hour before we could get into our rooms. The cleanliness was another major issue. Both the rooms and the common areas were not properly clean, and the facilities were generally in poor condition. For example, the shower head in our room was broken. The breakfast was also disappointing and looked nothing like the breakfast shown in the property’s pictures on Booking.com. The overall quality of the food and presentation did not match what we had expected from the listing. The staff were also not particularly friendly or helpful, and communication was difficult as many of them spoke very little English. Most concerning was an incident involving my female travel companion. At around 3:30 in the morning, a member of staff knocked on her door to replace a key. This was completely inappropriate and unnecessary at that hour. Something like this could easily have waited until the morning. I also found it uncomfortable that, when we were leaving, staff followed us and repeatedly encouraged us to leave a good review. Given our actual experience, this felt particularly inappropriate. Overall, I honestly do not understand the 8/10 Booking.com rating. Perhaps other guests have had a different experience, but based on our stay, I would not rate this property anywhere near an 8. We have stayed at several other places during our trip in India and had significantly better experiences, so I don’t think these problems can simply be attributed to cultural differences.