Location was excellent, just a few paces to the seafront. Beds were comfortable and the house was warm. The kitchen had all the essentials we needed. Underground parking was very convenient once we found it.

We were told that check-in details would be sent by email. We felt the email contained the following deficiencies. 1. The actual street address was not communicated, just the name of the house and the road. As we were arriving at night and guided by GPS, this made it more difficult than necessary but we were able to find the house as we recognised it from the photo on the website. 2. The email did not contain clear details of how to pick up the keys. It simply mentioned a 4-digit code without explaining that this was the code to the key-safe or where we would find the key-safe. We figured this out fairly quickly upon arrival but it would have been good to know this information in advance. The kitchen was fine for cooking but we noted the following minor issues: 1. we could not find any oven glove so used tea-towels to remove items from the oven. 2. The highest shelf in the food cupboard next to the freezer was missing its rear support on the left and could not be used for storing any items. 3. There was some black deposits on the ceiling above the hot water boiler. 4. The lighting in the kitchen was very dim and could have benefitted from some spot lights. 5. The fume extractor over the hob was a bit grubby and sticky. 6. A minor point, but worth noting as we thought this could be an easy improvement - the fridge/freezer doors opened on the wrong side considering the layout of the kitchen, but could easily be rehanged on the other side to improve ergonomics. 7. The kitchen door had an automatic closing spring so every time we went through, the door banged loudly, waking the whole house, unless we caught it in time. If it is a fire-safety requirement to keep the door closed, then a soft-close mechanism would solve the problem if propping the door open is not permitted.