Chateau Saint Joseph un havre de paix familial en pleine nature
6.6 / 10
Average(20 Ratings)
$$$$
Apartment in Occitanie
6 guests · 3 bedrooms · 1 bath
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Mouse droppings, mould, no key—and no refund for unused nights
Mouse droppings, mould and no key. We left after two nights.
We booked Château Saint Joseph for 9–15 August 2026 with a crawling baby and family members with asthma. We left on 11 August and paid to stay elsewhere.
On arrival, we found mouse droppings in the kitchen, mould, dust, cobwebs and rubbish beneath a bed. We reported this immediately. Cleaning happened the following day, but mould and cobwebs remained.
We also found mouse droppings inside a drawer that appeared not to have been cleaned for months. The owners said they believed it could not be opened. It was accessible and had been overlooked. We received no confirmation of a professional rodent inspection or treatment.
We kept our baby in our arms because we could not trust the floor’s cleanliness. My wife, who has asthma, experienced breathing difficulties.
Despite repeated requests, we never received a key to lock the apartment. We asked the owners to lock it after cleaning, but returned to find it unlocked with our belongings inside.
The owners also knew about a hornets’ nest next to the pool, yet we saw no action during our stay. A pool cleaner remained plugged into an electrical socket over several days while guests used the pool, which concerned us.
Alternative rooms were discussed, but none was shown or provided. We offered to pay for our two nights and requested a refund for the unused nights. The owners said they would refund those only if someone else booked. More than two months later, no refund has arrived, despite the photographs, recordings and replacement accommodation invoice supplied to Booking.
To the owners: what rodent inspection or treatment was arranged? Why were we never given a key? What was done about the hornets’ nest? Why does our refund depend on another booking?
A generic apology answers none of this. We spent our holiday documenting problems and finding somewhere else to sleep, then months pursuing a refund. I would not return or recommend it.
6 / 10
Lovely place and had good family time - place spoilt by attitude of owners lack of hospitality
Spacious rooms offered an upgrade - lovely location and historic chateau- swimming pool with showers and changing hut comfortable beds - family given own floor
Attitude of owners - rather brusque- also owner spoke to me on phone agreeing us to come early check-in 2 pm to use pool for family - on way 2pm owner sent text 2.11 pm saying couldn’t come early . Fortunately I did not read text till later and when got to chateau said you are early had to honour our agreement of using pool early - could be more breakfast choice
3 / 10
Un lieu qui a du charme, mais un manque sur tout le reste...
L'emplacement et le château (de l'extérieur)
L'ensemble, le service n'est pas à la hauteur, on ressent une nonchalance des propriétaires, que ce soit pour l'accueil mais également pour le repas/petit déjeuner qui n'est pas au top et très cher pour ce qui est proposé.... Des chambres qui ne sont pas climatisées, donc attention, car les pièces sont très chaudes surtout sous le toit. Il y a un manque sur l'entretien de l'établissement, une chambre avec des robinets qui fuient (grosse fuite d'eau qui a terminée dans l'étage du bas)...
Cadre idyllique et bucolique pour le petit déjeuner
8 / 10Excellent·Aug 2026
Castello molto affascinante ma avrebbe bisogno di un po' di ristrutturazione. Alcune camere molto calde, altre più nuove e confortevoli. La campagna attorno è meravigliosa.
Un po' più di attenzione ai dettagli, ad esempio mancava la carta igienica in un bagno, mancava il ventilatore e il sapone nel bagno. Consiglio di cenare fuori e non lì al Castello.
6 / 10Average·Sep 2026
Spacious rooms offered an upgrade - lovely location and historic chateau- swimming pool with showers and changing hut comfortable beds - family given own floor
Attitude of owners - rather brusque- also owner spoke to me on phone agreeing us to come early check-in 2 pm to use pool for family - on way 2pm owner sent text 2.11 pm saying couldn’t come early . Fortunately I did not read text till later and when got to chateau said you are early had to honour our agreement of using pool early - could be more breakfast choice
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Chateau Saint Joseph un havre de paix familial en pleine nature. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Chateau Saint Joseph un havre de paix familial en pleine nature. Enjoy the water!
Is Chateau Saint Joseph un havre de paix familial en pleine nature pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Chateau Saint Joseph un havre de paix familial en pleine nature?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Historic Setting
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
WiFi/Internet
Private beach access
Beach access
Shared living spaces
Garden
Family friendly
Smoking allowed
Fire alarm
Fire extinguisher
Cleaning products
Map of Occitanie
Ratings and reviews
6.6 / 10
Average(20 Ratings)
100% verified reviews
8 / 10Excellent·Aug 2026
Le charme pittoresque et le cadre verdoyant
10 / 10Outstanding·Aug 2026
Cadre idyllique et bucolique pour le petit déjeuner
8 / 10Excellent·Aug 2026
Castello molto affascinante ma avrebbe bisogno di un po' di ristrutturazione. Alcune camere molto calde, altre più nuove e confortevoli. La campagna attorno è meravigliosa.
Un po' più di attenzione ai dettagli, ad esempio mancava la carta igienica in un bagno, mancava il ventilatore e il sapone nel bagno. Consiglio di cenare fuori e non lì al Castello.
6 / 10Average·Sep 2026
Spacious rooms offered an upgrade - lovely location and historic chateau- swimming pool with showers and changing hut comfortable beds - family given own floor
Attitude of owners - rather brusque- also owner spoke to me on phone agreeing us to come early check-in 2 pm to use pool for family - on way 2pm owner sent text 2.11 pm saying couldn’t come early . Fortunately I did not read text till later and when got to chateau said you are early had to honour our agreement of using pool early - could be more breakfast choice
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Occitanie
About this apartment rental
Historic Setting
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
WiFi/Internet
Private beach access
Beach access
Shared living spaces
Garden
Family friendly
Smoking allowed
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Chateau Saint Joseph un havre de paix familial en pleine nature. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Chateau Saint Joseph un havre de paix familial en pleine nature. Enjoy the water!
Is Chateau Saint Joseph un havre de paix familial en pleine nature pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Chateau Saint Joseph un havre de paix familial en pleine nature?
We found 18 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
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