Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03
6.5 / 10
Average(2 Ratings)
$$$$
Apartment in England
5 guests · 2 bedrooms · 2 baths
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
10 / 10
Great location 10 minutes from alrport
Great. Location perfect
3 / 10
A convenient location ruined by an ant infestation and poor complaint handling.
The only positive aspect was the location, which was convenient for our travel plans. Other than that, there was nothing I particularly liked about our stay.
We experienced a serious ant infestation throughout the property during our stay, not just in the bedroom but also in the kitchen. On the day we collected the keys, a member of staff told us there were ants outside the property but reassured us that there were none inside. Unfortunately, that was not true. We found ants throughout the accommodation, and I have sent photos to the hotel showing the condition.
Although the hotel eventually provided a white ant powder a few days later, I have never stayed in accommodation where guests were expected to live with an ant infestation or rely on ant powder as the solution. This significantly affected our stay.
What was even more disappointing was how our complaint was handled. We were not asking for a full refund. We simply requested a fair and reasonable amount of compensation for the inconvenience we experienced.
For almost two weeks, we repeatedly followed up with the hotel. We were consistently told that management was reviewing our case as a priority, yet no decision was ever provided. We even extended our stay by one additional night due to our travel plans, giving the hotel extra time to deal with the matter.
We are checking out today, and despite all of this, we still have not received a decision. Problems can happen at any property, but what matters is how they are handled. Unfortunately, the lack of communication, the repeated delays, and the failure to provide a resolution before our departure have been just as disappointing as the ant infestation itself.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of England
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03 pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Heathrow Living 2BDR 2BA Apt by 360 Stays - Apt 03?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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