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Top-tier experienceA high end property in this area
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Location
Reviews
1 / 10
Esperienza da incubo: Gravi carenze igieniche e gestione imbarazzante. ZERO PROFESSIONALITÀ!!
La posizione dell' appartamento e l' arredamento
Sono arrivata a causa del traffico alle 18.30 con check-in automatico con l' esigenza di sistemarmi e farmi una doccia dato che avevamo passato una giornata al mare.
Sono entrata e ho trovato una situazione indecente, l' appartamento era nel caos con letti sfatti, biancheria sporca ovunque ed effetti personali sparsi.
Dopo la mia segnalazione il titolare dopo 1 ora e 30 minuti ha mandato l' impresa.
Comunque è stato un rimpallo di responsabilità:
- Il titolare ha detto che non era il momento giusto per eventuali reclami, che avrebbe verificato e che mi avrebbe fatto sapere.
- L' addetto alle pulizie ha detto che lui veniva chiamato ogni tanto, che non ne sapeva nulla della pulizia da fare e che era colpa del titolare.
Comunque quando sono arrivati, dopo circa 2 ore, sono uscita in tenuta da spiaggia e li ho lasciati fare.
Al mio rientro, circa le 22.30, la situazione era migliorata solo in apparenza: si sono limitati a riordinare ed al cambio della biancheria.
L' appartamento era palesemente sporco:
- Non c'era assolutamente profumo nell' ambiente e c' era qualche macchia, quindi non erano stati lavati bene i pavimenti.
- Il frigorifero era maleodorante.
- Dietro gli elettrodomestici c' erano residui di cibo
- Ciuffi di polvere sotto i letti.
- Tappo in plastica tra il divano ed il mobile del salotto, quindi non era stata passata neanche la scopa nei punti più nascosti.
Inoltre, ancor più grave, si segnala muffa nella doccia e muffa anche nella gomma della lavatrice, il che là rende inutilizzabile.
Il titolare si è mostrato del tutto inadeguato: ha ignorato la situazione per 3 giorni, si era impegnato a ricontattarmi per darmi spiegazioni, solo a seguito di un mio ricontatto ha liquidato l' accaduto come un errore di sistema.
Nessun rimborso è stato concesso e non è stata mostrata alcuna empatia per il disservizio.
Struttura assolutamente non raccomandabile.
6 / 10
Srednio
Super lokalizacja,duzy balkon,apartament przestronny z fajna kuchnia i jadalnia
Slaba klmatyzacja nie dzialala regularlnie co przy wysokich temperatuarach bylo meczace....ostatnia noc nieprzespana ze wzgledu na warunki w apartamencie,bez klimy nie dalo sie spac.
Wifi tez dzuala slabo a gospodarz nie mial checi rozwiazac problemu i musielismy uzywac danych komorkowych poza wifi w apartamencie
Super lokalizacja,duzy balkon,apartament przestronny z fajna kuchnia i jadalnia
Slaba klmatyzacja nie dzialala regularlnie co przy wysokich temperatuarach bylo meczace....ostatnia noc nieprzespana ze wzgledu na warunki w apartamencie,bez klimy nie dalo sie spac.
Wifi tez dzuala slabo a gospodarz nie mial checi rozwiazac problemu i musielismy uzywac danych komorkowych poza wifi w apartamencie
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Beach access
Accessible by lift
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Polignano a Mare
Ratings and reviews
6 / 10
Average(4 Ratings)
100% verified reviews
6 / 10Average·Aug 2026
Super lokalizacja,duzy balkon,apartament przestronny z fajna kuchnia i jadalnia
Slaba klmatyzacja nie dzialala regularlnie co przy wysokich temperatuarach bylo meczace....ostatnia noc nieprzespana ze wzgledu na warunki w apartamencie,bez klimy nie dalo sie spac.
Wifi tez dzuala slabo a gospodarz nie mial checi rozwiazac problemu i musielismy uzywac danych komorkowych poza wifi w apartamencie
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