Well priced for this locationPriced under area average
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Location
Reviews
8 / 10
Feel the vibes of Palermo
If you want to feel the vibes of living in Palermo, this is a great location. I enjoyed it.
1 / 10
Do not reccomend.
It was new and modern.
We didn’t notice that this property was new on booking and apparently we were the first guests. Location is horrible, it is in the middle of ghetto, literally..there was garbage everywhere and some strange people were hanging out in front of the main door on the street. Other people in the house stayed up late, they were so loud, kids were screaming at 3 am and we couldn’t even fall asleep. We didn’t feel safe at all and it was also hard to find it. There is pedestrian area so you are unable to get there by a car but I wouldn’t leave it there anyway. We parked 2 streets away and walked.
1 / 10
Une catastrophe !!!
Rien du tout c'était une catastrophe
À fuir absolument ! Une arnaque pure et simple
Note : 1/5 (si zéro était possible, je l'aurais mis)
Montant payé : 155 € pour 2 nuits
Si vous voulez gâcher vos vacances à Palerme, réservez les yeux fermés. Pour les autres, passez votre chemin !
Dès l'arrivée, le ton est donné : le numéro de rue (le 12) n'est même pas indiqué à l'extérieur, et aucune instruction n'est fournie par la personne référente pour trouver ce coupe-gorge.
Une fois à l'intérieur, c'est le choc : un appartement insalubre, situé dans un quartier complètement dégradé. La liste des horreurs est longue :
Un frigo hors service, idéal quand il fait 35°C à l'extérieur !
Aucun éclairage dans les escaliers (interrupteur détruit, on monte dans le noir total).
Une poignée de porte cassée et un bidet complètement bouché.
Une télé en panne et des placards qui empestent l'humidité.
Le pire du pire : des dégâts majeurs liés à des infiltrations d'eau, avec des murs qui pourrissent et des traces d'humidité géantes.
Nous avons bien sûr pris des photos de toutes ces horreurs pour prouver l'état déplorable et totalement non conforme de ce taudis par rapport à l'annonce.
Mais le pompon revient au service client de Booking, qui trouve visiblement tout à fait normal de louer ce genre de taudis : après réclamation, ils ont eu l'audace de nous proposer un remboursement ridicule de 13 euros sur les 155 euros payés. Une véritable insulte face à l'inhabitabilité totale du logement et au mépris total du client.
Fuyez ce logement et méfiez-vous du soutien de Booking en cas de litige !
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