Hidden Gem! Suntrap Terracotta Terrace in Kemptown
7.8 / 10
Good(6 Ratings)
$$$$
Apartment in Brighton
2 guests · 1 bedroom · 1 bath
Reasons to book
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Location
Reviews
9 / 10
Clean and cosy flat
Clean and cosy with great cafes nearby and an easy walk to the pier. Host is very responsive to messages
Minor issue with the garden door and slow responding TV
1 / 10
Absolutely terrible experience and management - AVOID at all costs!
Nice bath (minus the hairs, unsafe window and incorrect taps), comfy bed (minus the hairs), nice kitchen (minus the lack of pots), nice blinds in the bedroom, nice TV (minus low battery remote), nice garden, nice location (minus lack of parking, £85 parking and 30 minute walk in the sun). Any nice element was ruined by poor management.
The property manager (Ellie) was largely uncontactable and when she did it was unhelpful, rude, unprofessional and vague. Despite various messages to Ellie via the app, text and Whatsapp, I arrived in Brighton with no check in details. At 2pm, I finally rang Ellie to request the check in details for 3pm and she sent them 30 minutes later. I had to pay £85 in parking and walk 30 minutes across town in the hot sun with my suitcase because Ellie ignored my messages to allow me to book the coveted "14 per day 'on site' parking". To be clear, the "on site" parking does not exist, it is a permit for street parking which is first come first served, not a car park or driveway.
When confronted about the issues, Ellie gave an avalanche of excuses: its the owners fault (so unprofessional to talk bad about the owners to the client!), its the cleaners fault, its the dry cleaners fault, it was even MY fault at one point! The excuses for her lack of responses were, bad reception, problem with email, booking.com app malfunctioning, and personal appointments distracting her.
The property: I woke up to a construction worker drilling into the brickwork of the building at 8.30am and a strange man at my door hanging around in the walkway - terrifying. Multiple black long hairs in the bed and shower (I fully suspect that the sheets were not changed). Moldy pillow cases. Icky half filled or empty shower gel bottles. No hand towels. No bath mat. No welcome instructions or Wifi info. No pots and pans so kitchen is useless. Hot and cold taps are reversed. Tv remote needs new batteries.
After the excuses and gaslighting, Ellie brought me a new bath mat, hand towels and shower gel and offered a 20% refund. I asked for 50% and she ignored me for the next two days. Finally, she said she would send the money, 3 days on, I have had no refund. The owners need to know about the poor service that Ellie is providing, feel free to contact me for evidence.
8 / 10
Clean and cozy
Very cozy and cute - perfect for a weekend stay. Ellie was very friendly to communicate with and helpful where possible. Would recommend a stay here for sure!
10 / 10
Best place to stay in Brighton/Kemptown!
Amazing flat, has everything you need and very close to the beach. Large bed & bedroom with plenty of storage, nice living area and wonderful terrace! kitchen facilities and bathroom are also great
Clean and cosy with great cafes nearby and an easy walk to the pier. Host is very responsive to messages
Minor issue with the garden door and slow responding TV
8 / 10Excellent·Sep 2026
Very cozy and cute - perfect for a weekend stay. Ellie was very friendly to communicate with and helpful where possible. Would recommend a stay here for sure!
10 / 10Outstanding·Sep 2026
Amazing flat, has everything you need and very close to the beach. Large bed & bedroom with plenty of storage, nice living area and wonderful terrace! kitchen facilities and bathroom are also great
Parking is not specified as an available amenity at Hidden Gem! Suntrap Terracotta Terrace in Kemptown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hidden Gem! Suntrap Terracotta Terrace in Kemptown pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hidden Gem! Suntrap Terracotta Terrace in Kemptown?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, balcony/terrace, and wifi/internet.
Hidden Gem! Suntrap Terracotta Terrace in Kemptown
7.8Good
(6 Ratings)
"Amazing flat, has everything you need and very close to the beach. Large bed & bedroom with plenty of storage, nice living area and wonderful terrace! kitchen facilities and bathroom are also great"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Balcony/Terrace
WiFi/Internet
Map of Brighton
Ratings and reviews
7.8 / 10
Good(6 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Clean and cosy with great cafes nearby and an easy walk to the pier. Host is very responsive to messages
Minor issue with the garden door and slow responding TV
8 / 10Excellent·Sep 2026
Very cozy and cute - perfect for a weekend stay. Ellie was very friendly to communicate with and helpful where possible. Would recommend a stay here for sure!
10 / 10Outstanding·Sep 2026
Amazing flat, has everything you need and very close to the beach. Large bed & bedroom with plenty of storage, nice living area and wonderful terrace! kitchen facilities and bathroom are also great
Honestly everything was great.
$$$$
7.8Good
(6 Ratings)
"Amazing flat, has everything you need and very close to the beach. Large bed & bedroom with plenty of storage, nice living area and wonderful terrace! kitchen facilities and bathroom are also great"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Map of Brighton
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Balcony/Terrace
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Hidden Gem! Suntrap Terracotta Terrace in Kemptown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Hidden Gem! Suntrap Terracotta Terrace in Kemptown pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hidden Gem! Suntrap Terracotta Terrace in Kemptown?
We found 5 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, balcony/terrace, and wifi/internet.
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