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Location
Reviews
2 / 10
Five-Star Expectations, Two-Star Reality
The location of the property was excellent - on top of the oaks in Market street - parking was provided which was great if needed but see below.
Unfortunately, our stay at Rich Nexus Homes was disappointing and fell well short of what we expected, particularly given the price.
The host’s lengthy pre-arrival message emphasised cleanliness, comfort and five-star standards, while also stressing the importance of positive reviews. Sadly, the apartment itself did not live up to those expectations.
Our main concerns included:
* Arrival and parking: Inadequate directions meant we had to telephone the host and try three different garage entrances before finding the correct one.
* Checkout: An unnecessarily complicated process requiring the car park fob to exit while simultaneously leaving the keys inside. Despite following instructions and sending photos, we were repeatedly questioned about the photo.
* Cleanliness: Dirty bathroom floors, easily removable marks, dried soap under the basin and used cotton buds behind the bedroom bedhead.
* Maintenance: Loose floorboards, basin taps that came away when used, sharp broken towel-rail fittings and a broken lamp which the host acknowledged was already known.
* Facilities: Wi-Fi was not working, meaning the television was also unusable. Basic provisions such as milk were absent, with only a random assortment of teabags supplied.
Individually, some issues might seem minor, but collectively they reflect poor cleaning, inadequate maintenance and a lack of attention to detail.
What made matters worse was the host’s communication, which became unnecessarily adversarial rather than constructive. We ultimately contacted Booking.com, whose handling of our concerns was professional and resulted in a small refund.
We appreciate this is privately managed accommodation, not a hotel. However, guests paying premium rates are entitled to expect a clean, safe and functional apartment.
We have photographs documenting the issues and raised several of them during our stay.
Five-star reviews should be earned, not requested.
5 / 10
Will go somewhere else next time.
The view was spectacular. Tram station was 3 mins away.
Not very clean. Throw pillows and couch smell bad. Old people smell. Water pooling on other side of the shower. Towel rack broken off. Mold on bottom corners of shower enclosure. Shelf on toilet cabinet fell and hit the person who opened it. Internet erratic to non existent at all. 3 toilet paper for 3 person for 7 days. A couple of piece of small very flimsy garbage bag but they were adamant that no garbage should be left on the apartment. A/C setting was locked that on warm days/nights you cannot adjust the setting. When dishwasher was opened the whole place smelled of rotting food that was not cleaned by the previous user. Property is not properly maintained. But its got a great view.
10 / 10
Full apartment in the city
I loved the epic views to see at night and to wake up to, the living space and dining are huge which was great for four of us to hang out. The TV is massive! Shower is roomy, the pillows are fantastic. And Netflix was provided. Also included is an indoor spa and heated pool floor! I originally picked this property as it's pet friendly, but it was incredible with so much to offer!!! It's in walking distance to the Convention centre, trams, and Southern Cross station. Aircon and heating provided. The host was amazing with communication too. Highly recommend 👌
One set of keys. Had to juggle them between four of us.
I loved the epic views to see at night and to wake up to, the living space and dining are huge which was great for four of us to hang out. The TV is massive! Shower is roomy, the pillows are fantastic. And Netflix was provided. Also included is an indoor spa and heated pool floor! I originally picked this property as it's pet friendly, but it was incredible with so much to offer!!! It's in walking distance to the Convention centre, trams, and Southern Cross station. Aircon and heating provided. The host was amazing with communication too. Highly recommend 👌
One set of keys. Had to juggle them between four of us.
5 / 10·Oct 2026
The view was spectacular. Tram station was 3 mins away.
Not very clean. Throw pillows and couch smell bad. Old people smell. Water pooling on other side of the shower. Towel rack broken off. Mold on bottom corners of shower enclosure. Shelf on toilet cabinet fell and hit the person who opened it. Internet erratic to non existent at all. 3 toilet paper for 3 person for 7 days. A couple of piece of small very flimsy garbage bag but they were adamant that no garbage should be left on the apartment. A/C setting was locked that on warm days/nights you cannot adjust the setting. When dishwasher was opened the whole place smelled of rotting food that was not cleaned by the previous user. Property is not properly maintained. But its got a great view.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at LV 23 City Skyline Penthouse With Free Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at LV 23 City Skyline Penthouse With Free Parking. Enjoy the water!
Is LV 23 City Skyline Penthouse With Free Parking pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at LV 23 City Skyline Penthouse With Free Parking?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
"I loved the epic views to see at night and to wake up to, the living space and dining are huge which was great for four of us to hang out. The TV is massive! Shower is roomy, the pillows are fantastic..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
Map of Melbourne
Ratings and reviews
7.5 / 10
Good(10 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
I loved the epic views to see at night and to wake up to, the living space and dining are huge which was great for four of us to hang out. The TV is massive! Shower is roomy, the pillows are fantastic. And Netflix was provided. Also included is an indoor spa and heated pool floor! I originally picked this property as it's pet friendly, but it was incredible with so much to offer!!! It's in walking distance to the Convention centre, trams, and Southern Cross station. Aircon and heating provided. The host was amazing with communication too. Highly recommend 👌
One set of keys. Had to juggle them between four of us.
5 / 10·Oct 2026
The view was spectacular. Tram station was 3 mins away.
Not very clean. Throw pillows and couch smell bad. Old people smell. Water pooling on other side of the shower. Towel rack broken off. Mold on bottom corners of shower enclosure. Shelf on toilet cabinet fell and hit the person who opened it. Internet erratic to non existent at all. 3 toilet paper for 3 person for 7 days. A couple of piece of small very flimsy garbage bag but they were adamant that no garbage should be left on the apartment. A/C setting was locked that on warm days/nights you cannot adjust the setting. When dishwasher was opened the whole place smelled of rotting food that was not cleaned by the previous user. Property is not properly maintained. But its got a great view.
$$$$
7.5Good
(10 Ratings)
"I loved the epic views to see at night and to wake up to, the living space and dining are huge which was great for four of us to hang out. The TV is massive! Shower is roomy, the pillows are fantastic..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Melbourne
About this apartment rental
Prime City Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at LV 23 City Skyline Penthouse With Free Parking. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at LV 23 City Skyline Penthouse With Free Parking. Enjoy the water!
Is LV 23 City Skyline Penthouse With Free Parking pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at LV 23 City Skyline Penthouse With Free Parking?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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