Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
A very disappointing stay due to unresolved maintenance issues, security concerns
Parking was available, and we appreciate that. However, the remaining concerns were not resolved, which is very disappointing.
The owner should consider providing appropriate compensation or two day refund(they agreed with a one day refund initially and later they rejected one day refund as well when we requested for two day refund which is very disappointing), as the disruption was not limited to the first day. The cooker and heating system remained out of order until 1:55 pm the next day afternoon, which was also beyond the property's agreed check-out time. This important point has been completely overlooked.
When we requested a two-day refund, the owner's husband became argumentative and initially offered only one day's refund. After escalating the matter to Booking.com, the owner rejected any kind of refund or compensation. check out time is 11:00 am to 12:00 pm as per booking.com policy but they rejected to issue 2 day refund and clearly showing gas issue was resolved next day at 1:55 pm afternoon as per their text message and we planned to return back once we received. When booking.com tried to escalate to owner they rejected not to issue any refund as they claimed services were provided so which services as we have suffered and it messed up our plan they should refund or compensate but they rejected to refund which is very disappointing. Main back door lock was a serious security concern, causing us stress and preventing us from sleeping properly or feeling comfortable leaving our belongings unattended when going out.
I have evidence and communications with the owner and Booking.com, to support my complaint. This experience ruined a significant part of our week's trip, particularly as we were travelling with elderly parents. I am extremely disappointed with the outcome and am considering escalating the matter through the appropriate council
very Disappointing Stay -Multiple Maintenance Issues and Poor Customer Experience. I stayed at this property from 26 Oct to 1 Nov, and unfortunately, the experience was extremely disappointing due to several maintenance issues and poor communication from the property owner. Back entrance door lock – major Security concern: The lock on the back entrance door was not working. This was reported on the very first day but remained unresolved, creating a serious security concern(we have evidence to show if anyone want to verify)
Gas outage and heating issues: Before check-in, at 2:30 pm, the owner informed us that gas-related work ongoing and would be completed in 15 min. We arrived at 3:30 pm and were asked to wait outside for 15–20 min. After explaining that my elderly parents were unwell and needed to use the toilet, they used toilet.
Unfortunately, the work continued until approximately 6:00 pm, causing considerable noise and disruption. We were restricted to one room without access to the cooker or heating.
As my parents were exhausted after a long journey, we decided to stay there. The owner offered portable heater. However, the heater had a strong burning smell, so we did not feel comfortable using it. We spent the night in the cold without proper heating, hot water or cooking facilities. We planned to cook at home but were unable to use the cooker.
The next morning, we went out to avoid further disruption. The owner eventually confirmed by text that the gas had been restored at 1:55 pm. This significantly disrupted our plans and wasted a considerable part of our day, particularly as the normal check-out time was between 11:00 am and 12:00 pm. All these issues were reported to both the property owner and Booking.com, but unfortunately, our concerns were ignored. one of the Mattress in very poor condition, The toilet seat cover was also lose and toilet door was very hard to close. we have evidence to show if anyone want to verify
10 / 10
Great location for Twickenham stadium
Location, space and parking
Couldn't get the TV to work, WiFi password and a little more expensive than the hotel.
10 / 10
Clean, comfortable and super relaxing stay. Highly recommend!
The house was very clean, comfortable, and well maintained. It had everything we needed for a relaxing stay, and we felt at home from the moment we arrived. The location is perfect, very easy to get to all surrounding areas like Hounslow, Twickenham and Richmond, with great access to public transport. Would definitely recommend and would happily stay again!
Couldn't get the TV to work, WiFi password and a little more expensive than the hotel.
10 / 10Outstanding·Sep 2026
The house was very clean, comfortable, and well maintained. It had everything we needed for a relaxing stay, and we felt at home from the moment we arrived. The location is perfect, very easy to get to all surrounding areas like Hounslow, Twickenham and Richmond, with great access to public transport. Would definitely recommend and would happily stay again!
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Modern 2 Bedroom House in Hounslow. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Modern 2 Bedroom House in Hounslow pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Modern 2 Bedroom House in Hounslow?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Comfortable Living
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Garden
Accessible Parking
Electric Vehicle Charging Station
Smoking allowed
Contactless check-in/out
Fire alarm
Cleaning products
Map of Isleworth
Ratings and reviews
7.3 / 10
Good(4 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Location, space and parking
Couldn't get the TV to work, WiFi password and a little more expensive than the hotel.
10 / 10Outstanding·Sep 2026
The house was very clean, comfortable, and well maintained. It had everything we needed for a relaxing stay, and we felt at home from the moment we arrived. The location is perfect, very easy to get to all surrounding areas like Hounslow, Twickenham and Richmond, with great access to public transport. Would definitely recommend and would happily stay again!
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Isleworth
About this house rental
Comfortable Living
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Garden
Accessible Parking
Electric Vehicle Charging Station
Smoking allowed
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Modern 2 Bedroom House in Hounslow. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Modern 2 Bedroom House in Hounslow pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Modern 2 Bedroom House in Hounslow?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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