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1 / 10
Une expérience Photos non conformes à la réalité, draps sales, literie inconfortable, problèmes d’hygiène, nuisances dès
Malheureusement, mon expérience dans cet établissement ne m’a pas permis de profiter du séjour dans de bonnes conditions.
Une expérience catastrophique du début à la fin.
Les photos de l’annonce ne correspondaient pas au logement que j’ai découvert sur place. J’ai été très déçue par cet écart entre la présentation du logement et la réalité.
J’ai constaté de nombreux problèmes : draps sales, hygiène insatisfaisante, présence d’insectes, rat aperçu à l’extérieur en bas de l’escalier, fortes odeurs de remontées d’égout, problèmes de chauffage et de Wi-Fi, ainsi que des équipements annoncés mais absents.
La literie était très inconfortable : le lit et les oreillers ne permettaient pas de dormir correctement. De plus, des ouvriers sont intervenus dès 6 heures du matin, perturbant la tranquillité des personnes hébergées.
J’avais réservé ce logement pour quatre nuits, mais les conditions étaient tellement décevantes que je suis partie après une seule nuit.
Malgré les nombreux problèmes rencontrés, le propriétaire a refusé de me rembourser les nuits non utilisées. J’ai donc dû entreprendre des démarches auprès de Booking.com pour tenter d’obtenir une compensation.
Je me suis sentie lésée par cette expérience, tant par les conditions d’hébergement que par les différences entre l’annonce et la réalité. Le logement était très éloigné de ce que je pensais réserver au vu des photos et de la description.
Je conseille aux futurs voyageurs d’être particulièrement vigilants avant de réserver. Pour ma part, je ne recommande pas cet établissement.
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