Summary:
Melbourne’s local favourite hosts, LaneStay, welcome you to Terra House, a chic 2BR retreat in Southbank. Enjoy spacious open-plan living, secure parking and an expansive private terrace overlooking Melbourne Square's garden. Unwind outdoors or enjoy resort-style amenities including a pool, gym and sauna. Moments from Crown Melbourne, Southbank dining, the Arts Precinct and Melbourne CBD, this retreat is perfect for a relaxed city escape.

LaneStay: Crafted for Comfort, Designed for Distinction.

The Space:
This fully furnished apartment is thoughtfully prepared to welcome you with:
• 2 Bedrooms
• 2 Bathrooms
• 1 King Size Bed
• 1 Queen Size Bed

Living Room
• 75" Smart TV
• 4-Seater Sofa
• Unlimited High-Speed Internet
• Central Heating and Cooling

Kitchen (Fully Equipped)
• Complimentary Coffee, Tea and Milk
• Cookware & Utensils
• Fridge
• Miele Stove
• Miele Oven
• Miele Dishwasher
• Microwave
• Kettle
• Toaster

Dining Table
• Table for 4

Bedroom 1 with Ensuite
• King Size Bed with Bedding and Linens
• Wardrobe with Coat Hangers
• Central Heating and Cooling

Bedroom 2
• Queen Size Bed with Bedding and Linens
• Wardrobe with Coat Hangers

Bathroom/Ensuite
• Bath Towels
• Shampoo, Conditioner and Body Wash
• Hair Dryer

Laundry
• Washer/Dryer Combo
• Iron and Ironing Board
• Vacuum

Parking
• Free Onsite Parking Space for One Car
• Nearby Paid Parking at Wilson Parking - Melbourne Square Car Park

Guest Access:
You’ll enjoy full access to the apartment and all shared building amenities during your stay, including:

• Grand Foyer
• Secure Parking (1 Space, 24/7 Access)
• Outdoor Pool (5:00 AM to 10:00 PM)
• Multipurpose Gym (5:00 AM to 10:00 PM)
• Sauna (5:00 AM to 10:00 PM)
• Spa (5:00 AM to 10:00 PM)

Please note that building management may temporarily close certain amenities for maintenance or safety reasons without prior notice. Access cannot be guaranteed during these times.

Access to all building amenities requires completion of a mandatory induction at the concierge desk.

Inductions are conducted in person at the following times:
- Sunday to Friday: 7:00 PM
- Saturday: 8:00 AM

Guests must attend the induction at the scheduled time to receive access to the building amenities.

If you are unable to attend the induction at the scheduled time, access to the amenities cannot be guaranteed in accordance with building regulations.

Please take this into consideration when booking your stay.

The Neighborhood:
Situated in the prestigious Melbourne Square precinct, this apartment offers an exceptional Southbank location with shopping, dining and entertainment at your doorstep.

Enjoy the convenience of Woolworths, cafés, restaurants and landscaped gardens within the precinct. Crown Melbourne, Southbank Promenade, the Yarra River and the Melbourne Arts Precinct are all nearby.

Explore the National Gallery of Victoria, Royal Botanic Gardens, South Melbourne Market and Melbourne CBD, with endless dining, shopping and cultural experiences within easy reach.

Getting Around:
Getting around Melbourne is convenient from this central Southbank location. Nearby tram services along Queensbridge Street provide easy access to Melbourne CBD and surrounding suburbs.

Flinders Street Station is within walking distance, offering metropolitan train connections across Melbourne. Southbank Promenade, Crown Melbourne, the Arts Precinct and the Royal Botanic Gardens can also be reached on foot.

Guests travelling by car have the convenience of one secure parking space, making it easy to explore Melbourne and beyond.

Other Things to Note:
To ensure a comfortable and enjoyable stay, please take a moment to review the following important information before booking.

• EARLY CHECK-IN: Early check-in is subject to availability and cannot be guaranteed. We will do our best to accommodate requests once the apartment has been cleaned, inspected, and prepared. Updates will be provided on the day of arrival.

• LATE CHECK-OUT: Late check-out is subject to availability and must be arranged in advance. A fee of $75 per hour applies, with the latest possible check-out time being 12:00 PM.

• IDENTIFICATION: At least 7 days before check-in, guests must upload a copy of their government-issued ID (driver's licence or passport) through the check-in form provided. For last-minute reservations, identification must be submitted before arrival. Building management may also require in-person verification.

• KEYS & FOBS: Only one set of keys/fobs will be provided per reservation. Please keep them secure at all times, as additional sets cannot be issued.

• WELCOME PACK & CONSUMABLES: A complimentary starter pack is provided, including essentials such as body wash, shampoo, conditioner, tea, and coffee. These items are intended for initial use and are not replenished during the stay.

• POOL TOWELS: Pool towels are not provided. Guests planning to use the building's pool facilities are kindly asked to bring their own towels.

• RUBBISH DISPOSAL: Please dispose of all rubbish using the designated bins or rubbish chute during your stay. Do not leave rubbish in hallways or common areas.

• GUEST POLICY: Only registered guests are permitted to stay overnight. Any additional overnight guests must be approved in advance.

• NOISE CONTROL: Excessive noise or disturbances, including those occurring outside designated quiet hours, may result in penalties or immediate eviction. Please be considerate of neighbours at all times.

• NO SMOKING: Smoking, vaping, and e-cigarettes are strictly prohibited inside the apartment, on the balcony, and in common areas. A $300 cleaning and deodorising fee applies to violations, and smoking may result in immediate eviction.

• LOST KEYS: Lost keys or fobs will incur a $300 replacement fee.

• MISSED CHECK-IN OR LOCKOUTS: A $150 call-out fee applies for replacement key delivery or re-entry assistance.

• ADDITIONAL CLEANING: Excessive mess, stains, or damage requiring cleaning beyond the standard turnover may incur additional cleaning charges.

• DAMAGE RESPONSIBILITY: Guests are responsible for any damage or loss caused to the apartment, furnishings, appliances, or building facilities during their stay. Additional charges may apply for repairs or replacements.

Thank you for your cooperation and understanding. By respecting these guidelines, you help us maintain a comfortable, safe, and enjoyable environment for all LaneStay guests.

Interaction with Guests:
Our team is available throughout your stay. Should you have any questions or require assistance, please don’t hesitate to reach out via message. We’re always happy to help ensure your experience is seamless and enjoyable.