Embassy Suites by Hilton Dallas Near the Galleria
About this hotel
Located in Addison, this lovely hotel for $94 per night is a fantastic option for your next break. This all-suite hotel is situated only moments from the Galleria Towers shopping centre and the Dallas city centre, and boasts spacious accommodations, modern amenities and exceptional on-site facilities.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Addison, TX
Reviews
3.7/5.0
Good(355 Reviews)
100% verified reviews1.0
Rooms were old and tired, no hot water in the bathrooms, terrible water pressure. Hotel advertised a shuttle with a 3 mile radius on their website. However did not have one.
4.0
The location was great easy access to the freeway, galleria mall, restaurants and shopping.
We booked because Embassy Suites has indoor pool and spa but didn’t know u til after we paid for our hotel that the pool and spa were closed. Also, the hotel is under construction, only one working elevator in the hotel which was inconvenient and the front desk is out of a side office with a make shift desk in the doorway.
8.0
The peaceful scenery inside the lobby and the comfortable beds!!
The elevators were down and we had to take the stairs.
10.0
The location was very good for us. The food was excellent and the customer service as well.
Issues with the microwave and young kids knocking on our door late at night.
7.0
It was beautiful inside.
Paying for parking? I think that’s wild you have to pay to stay at said location and then turn around and pay more money to park.
1.0
Property was very dirty. Toilets not working and faucets not working. Safety hazards
See above
7.0
Very clean facility just a little outdated
N/A
1.0
Booking.com confirmed my stay and on arrival they didnt have a room for me. My large family waited in the lobby for an hour and a half with no resolution. Meanwhile I booked a hotel elsewhere.
Communication had a breakdown between booking.com and this hotel. They did not have a room for me and was told I needed to call to fix this.
1.0
The staff was very friendly and helpful.
My car got broken into and almost got stolen. If my OnStar had turned the truck off, the burglars would’ve gotten away. This happen at the front of the hotel during the day. Also, people got stuck in the elevator. It was chaos. I will never stay at the same location again.
8.0
Great breakfast, quiet, comfy beds. The staff was always amazing.
We had an issue with water pressure and taking forever to get hot. The toilet paper was horrible and the first day the pool seemed pretty dirty.
10.0
Ray at the front desk was fabulous with our check in. He was so accommodating
9.0
The ambiance
And the personel was handy and attentive to my needs
10.0
I’ll stay here every time I go to Dallas. The hotel is perfect
I liked everything
7.0
The room and the building it was hot
10.0
Everyone made you feel welcome, and with hospitality.
The pool looked dirty the 3 days we were there..
1.0
Nothing. I had my card stolen and used for this room and they refuse to refund the money. I of course handled the identity theft thru other resources, but the lack of understanding or help for this company was ridiculous.
Nothing
6.0
Location is great!
Mold in the pipes in the bathroom with a very strong odor. Room was not clean , on the dust ruffle found previous tenants food.
10.0
Friendly atmosphere, second time with allergy free room and we love it! Generous room and super comfy bed. Best breakfast, good fitness center
Easy drive to great stores and restaurants. Wish there were more places close by to walk to.
10.0
It was really nice and the staff was great!!
The elevator was scratchy
9.0
The ambiance, the personal was a always friendly and kind.
Love it and as I got once again to Dallas I will be there.
2.0
the room was not clean
10.0
Looks like needed upgrades are coming, but still clean and maintained.
9.0
Breakfast, bartenders [both], happy hour, ambiance
A two-queen option would have suited us better; daughter had to sleep on the pull-out couch since two doubles was certainly not going to work for us. A/C heat was disabled, so the room was FREEZING the first couple nights; front desk did not have ANY additional blankets they could provide. This was my biggest problem during our stay.
1.0
Location was okay. The fistfight in the lobby was free entertainment
The room reeked of mildew. Mold was on the carpet outside the bathroom. The toilet was clogged. No one answers at the desk when you need anything. No towels or soap brought to the room. The furniture is outdated and was advertised having a pullout sofa that has springs poking out of it. It looked like it was pulled out of the trash. It’s the most uncomfortable thing I’ve ever slept on. They don’t tell you that they charge for parking and then hit you with a $15 a day fee AND charge you $20 for “incedentals” and I left the place cleaner than I found it. Called their customer service and was told “too bad”
10.0
The room was clean the staff was friendly and accommodating I will always stay at Embassy Suites
There wasn't one thing I didn't like
7.0
my daughter loved the indoor pool.
There were several unattended, loud children at the pool. They ran out of towels for the pool, and never supplied more. There was a big joke in the wall above the bed. The second TV didn’t have a remote. The options for TV choices were terrible.
10.0
The breakfast was amazing! They had a person on duty making omelettes to order. Along with fresh omelettes, there was much more to choose from.
2.0
The bed was comfortable & the breakfast was decent.
After a hard week of Chemo Treatments, it was our anniversary so we were trying to enjoy a relaxing stay away from home for 1 night. We didn't get that! Our room was in the corner & apparently the 2 rooms next to us were being remodeled. There was full construction going on for at least 4 hours. All we wanted to do was take a short nap & get some rest. That didn't happen! We asked for a different room but we're told the hotel was full. It was not. There were plenty of rooms available on different websites including the hotel's main site. The TV was supposed to have 30-40 channels but only maybe 12 worked. The fridge didn't work. The one ice machine in the entire hotel was out of ice. We saw photos & even called ahead to ask about the evening reception. We were told about the sandwiches, chips n dips & appetizers that would be available. When we got there, it was chex mix & goldfish crackers only! And then when we tried to go to bed, we were woken by teens playing loudly in the halls & elevator until about 2 am! They were pretending to shoot those on the elevator when the doors opened. And chasing each other around the halls. Not one adult was in sight! We were charged $15 for parking & we didn't even have our car. We had a friend drop us off & pick us up. I tried contacting a manager but no one was ever available. Money is already tight due to medical bills & we feel like we wasted our money by staying here!
FAQs
How much does this hotel cost compared to others in Addison?
The average price for a rental in Addison is $100 per night. This rental is $6 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Embassy Suites by Hilton Dallas Near the Galleria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Embassy Suites by Hilton Dallas Near the Galleria. Enjoy the water!
Is Embassy Suites by Hilton Dallas Near the Galleria pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Embassy Suites by Hilton Dallas Near the Galleria?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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