Hampton Inn & Suites Memphis East
About this hotel
Situated in Memphis, this attractive hotel for $83 per night is a fantastic choice for your next vacation. Close to a variety of corporate offices in Memphis's business district, this hotel offers a great location just off Interstate 240 as well as several comfortable amenities and services.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Memphis, TN
Reviews
3.6/5.0
Good(105 Reviews)
100% verified reviews
10.0
It was clean
5.0
Plenty of coffee 24/7
Nice menu change daily
Maybe one more hot item (starch)
7.0
Great location, easy to get to, and felt very safe with the surrounding environment. We booked the hotel specifically because a pool is listed on the website. The staff was very friendly, and knowledgeable, and helped us sort out our concerns with their renovation and pool.
I was traveling with my 7 and 8-year-old kids. When we arrived, the pool and hotel are under renovation, which will be great when it's done. I would not have booked the hotel had we known the pool and the hotel were under renovation. The staff did call the Embassay suites next door and they granted us access to use their pool, the gesture was greatly appreciated. The pool and hot tub at the Embassy suites was poorly maitained at the time. We did stay for a bit and again appreciated the opportunity for them to burn off some energy after a very long car ride.
5.0
The breakfast was good could have been better but it was okay but my main reason for answering the questions here is because we were charged double for the two rooms for incidental that we were not aware of and was told that we would receive a refund for that and haven’t as of yet
The double charge for incidental at check in
1.0
We were NOT informed about the remodeling which we understand because our room was dingy, stained, wallpaper peeling, bathtub & stool stained, carpet stained, furniture stained. We asked for a better room and was told they didn't have one. That wasn't true. There was a storm and we found out people's homes lost power and they came in late that same night we got there. The pool we thought we were going to use was drained. On top of all this the construction was so loud, laitterly jack hammering in room above us, from 9 am to 5 pm. We couldn't hear each other talk face to face without yelling
The topper came when they shut off our water for 4 hours. Extremely upset with this hotel. We couldn't leave because we paid $660.00 non-refundable. Will NEVER stay at another Hampton and we've already told our friends. This hotel was in Memphis.
See above.....
7.0
Very friendly staff. Good breakfast
Under renovation, which was fine. Room could use some updates as it was a bit dated.
6.0
The rooms were nice.
I didn't like being double charged but they fixed it. When we first got the woman charged me again after paying with booking.com I asked her about it she told me it was a 100 deposit so I checked my account they took 374 from my account so I went down stairs and talked to a gentleman he was rude basically saying I didn't paid so I had to call booking.com cause he said he had to hear from them that I paid after I showed him they took it out of my account so booking had to call him to tell him I paid already so he refunded my account back. I was not happy. They turn off the water from 9-4 because of renovations that's crazy they need people know before booking.
10.0
everything was great
no problems
10.0
cleanliness and location
5.0
complementary toothbrush
there was no notification that this hotel was under construction there was no soap in the bathroom to wash hands
1.0
rooms was too much and deposit hold was $100
nothing
1.0
the area was not to my expectation it had people standing outside seemed unsafe and tv didn't work hallway and building seemed gloomy, it was just not what was expected will not be staying again. the door cards barely worked.
what i did like is a shorter list i didn't like anything, well the staff was nice.
10.0
Breakfast was ok. We like to buy breakfast food to have in the room.
Eggs were cold. Would have preferred biscuits and gravy.
3.0
staff was great and greet you with a smile, the bed was very comfortable
walls were dirty and scuffed up, stains on floor and chair cushions, rust on lamps and shower head, soap scum on shower head, tub had dark stain in the bottom, bathroom door pretty banged up, carpet looked unclean, between the bed a night was something brown on the floor that looked like dried up dog poop, something was spilled down the side of the night stand and was never cleaned up, the bathroom ceiling and room ceiling looks like it had been painted over water damage spots, the sink had brown rust running down the sink underneath, the door to the room was so hard to push open and close with out making a loud noise, and it was a big gray door that didn’t match any of the other brown doors in the hall. this hotel need major upgrades, I have not stayed at this hotel in like 9 years, it was sooooo nice back then. my 250 I paid was not worth it at all. not even close to it. I do have picture below.
10.0
location and friendly staff.
all good here
2.0
Common area was decent.
Room was dusty.
7.0
had an opening on New Year’s Eve.
toilet running when we arrived in room.
1.0
While, we at the hotel, our car along with 10 other cars was vandalized. The staff was not very helpful in helping us. We had to cut our trip short and drive back home to start the process of getting our car repaired.
5.0
location to restaurants and friendly staff
outdated furniture and facilities
1.0
There was nothing I liked about this hotel. The online rating is false. Expected to be able to get a good nights sleep and couldn’t because it was scary because of fighting by other guests all night long.
We didn’t like anything at this hotel, got out of there earlier than planned. We didn’t like trying to sleep and not being able to because noise, fighting and doors slamming. Very loud arguing going on by other guests on the 2nd floor where we were staying. Didn’t like Loud talking and not having a sound proof room.
10.0
Good Was Excellent!
Nothing!
7.0
The room was clean and bed was comfortable. The bathroom was spacious and clean. The air conditioning in our room got ice cold. The hotel was quiet and the free coffee was appreciated.
We would have appreciated having a pull-out couch for the price we paid. My brother had to sleep on the floor. The man working the counter was a bit rude to us. The snacks and drinks for sale behind the counter were expired.
8.0
Bkfst was good.had varied items and quality was good.
Nobody likes to payalot but I wasn't provided my AARP discount even afteri asked.
8.0
Great breakfast available scrambled eggs bagels cereal fruit juices coffee so many options available! Unlike some motels in memphis with coffee & breakfast bars only and they list it as “free breakfast” yeah right.
7.0
Cleanliness and the white atmosphere.
The pool and the size of the bathroom
9.0
The room was nice and clean and the staff was very pleasant. I had a great time with friends and family that I met there. I will surely refer friends and stay there again when I am in town.
My problem was when I booked the room the reservation said that I could pay at the room. I was thinking that I could pay cash, however I cold not. Also I had to have an additional $100 on the credit card that I did not see when I was reserving the room.
FAQs
How much does this hotel cost compared to others in Memphis?
The average price for a rental in Memphis is $121 per night. This rental is $38 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Memphis East. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites Memphis East. Enjoy the water!
Is Hampton Inn & Suites Memphis East pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Memphis East?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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