Bay Club of Sandestin

Large rooms, Clean!

Being told I would need to change rooms mid-stay.

That it was a guarded gated property. And so much to do on the grounds. Also really nice having a shuttle to take you to the beach or to the places on the grounds really really nice.

Loved the room and the whole place it could have been a little bit better cleaned but over all it was a great place to stay.

Size of the rooms and equipment and utensils available

I had to do a room change that was not communicated when I did my reservation.

There were lots of amenities and beach access is available across the street.

Check in is listed as 4:00 PM. Per the desk clerk at check-in “check in begins at 4:00 but is not guaranteed”. It was absolutely ridiculous. No timeline provided as to when room would be available for checkin. I waited for over an hour until the sarcastic desk clerk finally checked us in. I was courteous and patient, unlike others, but still was pushed aside and denied checkin very last. Additionally, there were roaches in the unit!! Found in the kitchen and bathroom!