Sheraton Norfolk Waterside Hotel
About this hotel
Situated in Norfolk, this charming hotel for $108 per night is a great option for your next break. As Norfolk's only waterfront hotel, this property offers guests comfort with a great location just steps away from Waterside Marketplace and its specialty shops, restaurants and entertainment.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Norfolk, VA
Reviews
3.8/5.0
Good(493 Reviews)
100% verified reviews
8.0
Chris in parking was great. When I spoke he listened and treated me with respect. He was a hustler and to me an asset to what and who you want representing your business!
That I need my car at 5:30pm. I told the attendants 90 minutes in advance and I was still late for my reservation! 🤬. The men on duty both blamed each other and while one walked away and the other kept calling me chief!
4.0
Its location is the plus.
Worn out - rooms need a very good facelifts - old and worn out amenities
6.0
Near a good night life
4.0
Good view right next to the ferry
Elevators didn’t work well the e tore four day visit. Breakfast was basic although the attendants were very friendly but left understaffed.
4.0
Location to Waterside
King Bed Room booked and paid in advance was switched to a Handicapped accessible room with 2 Queen Beds. My husband and I are both over 6 feet. The worst part of this was the representatives at the front desk discussed in code with each other how they we’re switching my room without consulting me. This is awful deceitful customer care.
9.0
Breakfast was hot and good
Nothing
6.0
I’d like to location
First of all, I didn’t realize it was a $15-$45 parking fee.  The parking garage was a ruse, full hundred yards from the hotel and you had to walk outside to get to the hotel.. booking should have informed me of the extra fees because it’s change the value of the hotel stay. The towels were hard which didn’t have any fabric softener. There was no microwave in the room in the room was pretty small, so no I would not stay there again.
1.0
Nothing
Room was dirty, water on the carpet
Very old hotel
Parking was $25 per day, there is not free parking.
7.0
Location
Promises made on site that weren’t true
7.0
Location
The outdated and limited rooms
6.0
Overall, the hotel was ok. It was relatively clean and the hotel and valet staff were pleasant and helpful. It is in a good location to with easy access and restaurants. The valet staff was very responsive and quick even when the hotel was busy.
My issues were that there were only 2 of 5 elevators working. Luckily we were on the 2nd floor so the option to take the stairs was not too bad when the elevator lobby was busy. Also, our room was not cleaned on our second night when we asked (removed the privacy card on the door handle). We had to call the front desk to make sure they cleaned it the following day. Also, the room safe was locked so we could not use it, and the hotel entertainment system on the TV was old and slow. The remote/TV response was VERY slow and had to unplug/re-plug the TV to get the menus to work, and we did this several times during our stay.
8.0
Hey graciously bump me up and I was able to hang out in the penthouse floor with the private lounge club lounge. They allowed me to park out front I tip the guy it was great bunch of times The main parking is kind of a drive so that was a bonus they were very gracious hospitable and I would recommend the place
6.0
Location was the only good thing about the hotel. We’ll, to be fair, the breakfast staff too, not the breakfast though.
- We were given a room which he’d sheets weren’t changed. Had to call the room service staff to do it.
- Overall cleanliness: A complete mess, specifically the room and the pool.
- Couldn’t sleep at night due to yelling and doors knocking. I wonder how the management doesn’t strictly control this.
6.0
Waterfront was nice. Check in/out person tried to be nice and said Im sorry for your experience.
Price for accommodations a bit pricey. Room had very visible unfinished patches in the ceilings. Issues with non functioning TV that they said they could not resolve! They appeared to be very unprepared for customers. The price for breakfast should have been included. This was a destination we chose for our 44th wedding anniversary. We had stayed there previously for our 40th anniversary and it was AWESOME! I think it was under different management though? Definitively not the same experience, and getting in and parked was a nightmare. Oh Well we survived. I hope the next occupants experienced had a better stay.
10.0
I like that effect that they really honored my birthday and medicine a success
Nothing everything was great
5.0
The location was perfect for Harbor Fest! The room was located on the harbor side with a great view of all the boats. Front desk and the operator were AMAZING and very helpful. Valet was super convenient.
It was $400 total for one night. The make-up mirror was hanging off the wall in our bathroom, a hotel staff member from valet got our room number off of our car keys and came up to our room and asked us to take shots of our alcohol with him because he saw it in our bag. Breakfast in the dining area was a HOT MESS. Took us 20 minutes to get a table and when we started our way over to the buffet to get our plates the kitchen staff was already removing all of the food. There was no sense in seating us if we weren't going to get proper service and charged $20 a person.
10.0
The hotel staff was amazing and very accommodating. The valet was very easy to use and reliably fast.
I enjoyed my entire stay.
4.0
Location and nice Lobby
Our tub didn't drain fast enough. We had to wait for the water to drain before the next person could take a shower. We were told that maintenance had fixed the problem but, it was Not fixed. Elevators very dated. Hotel needs to be updated,was Not worth the price we paid!
7.0
location
room were small for price and not enough face towels.
3.0
Solid staff
Bath tube had a leak
5.0
This property was in a nice location but needs some updating. Breakfast was not worth $20 a person.
5.0
Location is great.
The building is pretty, the lobby and atrium are nice. Room is clean and spacious
Parking is insane and idiotic. Insufferable line to get in, no option for self parking 25 to 35 dollars for bad valet service on top of a $280 charge to stay in an average hotel.
I feel ripped off big time.
The elevator waiting area on the sixth floor is very cold.
The bathroom in the downstairs area, by the fitness center, had uncleaned vomit and someone's clothes sitting there.
The coffee in the lobby was weak brown dishwater.
4.0
The location was spectacular!! The beds were comfy and the pillows were super soft.
I did not like that the pool was closed and no reference to it being seasonal.
3.0
breakfast was good!
It was so stinky. there was no exhaust fan in the bathroom . there is no on sight parking . you have to pay extra $15 a day for one time in and out .
10.0
Amazing customer service and great location
Everything was perfect for our needs
8.0
The staff was pleasant.
I reserved a king room with a river view, but I got a double with 2 queen beds and a city view,
9.0
Room size, Refrigerator, amenities
Loud noise and crowded on weekends (extremely loud lovemaking was heard)
FAQs
How much does this hotel cost compared to others in Norfolk?
The average price for a rental in Norfolk is $134 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Norfolk Waterside Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Norfolk Waterside Hotel. Enjoy the water!
Is Sheraton Norfolk Waterside Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Norfolk Waterside Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
Explore similar vacation rentals in Norfolk
Explore all rentals in NorfolkNorfolk travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World
Keep exploring
- Lake Tahoe Cabins
- Ruidoso Cabins
- Blue Ridge Cabins
- Estes Park Cabins
- Lake George Cabins
- Eureka Springs Cabins
- Branson Cabins
- Lake of the Ozarks Cabins
- Lake Arrowhead Cabins
- Lake Texoma Cabins
- Canyon Lake Cabins
- Sevierville Cabins
- Flagstaff Cabins
- Colorado Springs Cabins
- Hot Springs Cabins
- Bass Lake Cabins
- Buffalo River Cabins
- Possum Kingdom Lake Cabins
- Chattanooga Cabins
- Nashville Cabins
- Wears Valley Cabins
- Cloudcroft Cabins
- Deep Creek Lake Cabins
- Mammoth Lakes Cabins
- Anna Maria Islands Rentals
- Outer Banks Vacation Rentals
- Rosemary Beach Rentals
- Holden Beach Rentals
- Hilton Head Vacation Rentals
- Topsail Beach Rentals
- Kiawah Island Rentals
- Panama City Beach Rentals
- Ocean Isle Beach Rentals
- Folly Beach Rentals
- Dauphin Island Rentals
- Rehoboth Beach Rentals
- Bethany Beach Rentals
- Cape Cod Rentals
- 30A Rentals
- Seaside Florida Rentals
- Edisto Beach Rentals
- Fort Myers Beach Rentals
- Miramar Beach Rentals
- Port Aransas Rentals
- Emerald Isle Rentals
- Orange Beach Rentals
- Surfside Beach Rentals
- Hampton Beach Rentals
- Assateague Island Rentals
- Jacksonville Beach Vacation Rentals
- North Shore Vacation Rentals
- Ogunquit Vacation Rentals
- North Redington Beach Rentals
- Lido Key Vacation Rentals
- Sea Colony Rentals
- Pass A Grille Vacation Rentals
- Blue Ridge Mountain Rentals
- Vail Lodging
- Jackson Hole Lodging
- Winter Park Lodging
- Telluride Lodging
- Big Sky Rentals
- Aspen Lodging
- Park City Rentals
- Steamboat Springs Lodging
- Breckenridge Rentals
- Lake Tahoe Rentals
- Copper Mountain Lodging
- Mammoth Mountain Lodging
- Beech Mountain Rentals
- Crested Butte Rentals
- Sun Valley Lodging
- Keystone Lodging
- Taos Lodging
- Sugar Mountain Cabins
- Beaver Creek Lodging
- Deep Creek Lake Rentals
- Smith Mountain Lake Rentals
- Ocean Lakes Rentals
- Lake Anna Rentals
- Torch Lake Rentals
- Lake Winnipesaukee Rentals
- Norris Lake Rentals
- Lake Gaston Rentals
- Canyon Lake Rentals
- Lake Oconee Rentals
- Lake Wallenpaupack Rentals
- Lake Martin Rentals
- Lake Havasu Rentals
- Lake of the Ozarks Rentals
- Lake Michigan Vacation Rentals
- Lake Chelan Rentals
- Finger Lakes Rentals
- Lake Keowee Vacation Rentals
- Lake Conroe Rentals
- Lake Erie Vacation Rentals
- Lake Austin Vacation Rentals
- Sebago Lake Rentals
- Lake Tillery Rentals
- Keuka Lake Rentals