Best Western Plus Hudson I-94

I loved that the both doors at the entrance opened automatically for both set of doors there.

I know this is picky, but all hotels to renovate their bathrooms so that they all have walk in showers and either "comfort (19" high) toilets or safety bars there. Maybe Tubs should be the option. Many "mildly" handicapped folks (knee and hip replacements) just need these 2 conveniences rather than all the space and necessities that immobile handicapped folks do in the mobile accessible rooms. I don't mean to single out this hotel on this matter, as it is commonplace amongst many of the hotels we stay at.

It was easy to find and very comfortable

Nothing

The staff was amazing, very warm and welcoming! Especially Elisa, we had a few hiccups when we checked in and she was so kind and accommodating. Honestly, I've never experienced such a helpful, cheerful and kind front desk person. She is great at her job and knows how to welcome guests.

Unfortunately 1 of the rooms we were given hadn't been completely cleaned. However, when we informed the front desk they were quick to give us a new clean room and seemed very upset that our room was not properly cleaned and said they would address the issue with the cleaning crew.

Property was decent but looking very run down. Pillows were nice on the bed and towels were good quality.

Staff was not very informed, and never seemed to understand any question. Rooms were not very clean. Shower felt dirty because of stains all over and the over all hotel smelled a bit musty.