Holiday Inn Express & Suites - Muncie, an IHG Hotel
About this hotel
Located in Muncie, this charming hotel for $69 per night is a great choice for your next break. This hotel features rooms with microwaves and refrigerators. The property is within a 5-minute drive of the main campus and athletic fields of Ball State University.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Muncie, IN
Reviews
3.8/5.0
Good(77 Reviews)
100% verified reviews
10.0
Easy to get to clean and safe . Extremely friendly staff front desk was great and staff held doors for you
3.0
We were traveling for my father-in-laws funeral & I ask for a late checkout when we checked in & the receptionist told us yes we could check out at 12. The next morning at 11:15 the manager told us check out was at 11 and we needed to leave immediately. We explained to her that we asked for late check out & she not so politely informed us that they no longer offered late check out & to leave our room right then. She was rude & accused us of lying about a late check out.
5.0
There was no orange juice, and they were out of many breakfast items before 9:30.
Late check out not available.
No blanket for the pullout.
Not enough towels in the room.
Too much furniture in the room.
Still waiting to receive my email receipt.
10.0
Friendly and polite staff
Exceptionally clean public areas
Exceptionally clean room and bathroom
Comfortable beds
4.0
OK
Given a handicap room which was not appropriate and floor in bathroom wa filthy
5.0
Location is good, I didn’t eat breakfast there
Overall price was exceedingly high. I only stayed there because my daughters dance team was at that hotel.
My hotel door took a lot of force to close all the way
8.0
The property was located in a really good area. The property was very clean and you smelled the freshness upon entering the hotel!!!
I did not like that the toilet was almost on the floor. It was very very low to the floor. Also, the lights in my room was very dim!!!!
9.0
comfortable bed, clean
na
10.0
The most friendly staff.
Na
7.0
The rooms were nice and clean, and the breakfast was good.
The hot tub was down and the building was a bit run down.
3.0
The breakfast looked good but I was in to much pain to be able to eat anything. I loved the coffee station and the lobby was absolutely beautifully decorated for the holidays.
I didn't like the fact the elevator wasn't working or that the indoor heated pool was ice cold and dirty. The hot tub was filled with balloons and unusable. The beds were hard and the pillows were way too big. So uncomfortable 🥺
10.0
Hotel was conveniently located near anything you would want. It was clean and comfy. Hotel staff were very pleasant and helpful. When checking in our first room the heat was not working, they did not hesitate and moved us immediately, apologizing like crazy.
Nothing. We were working third shift and sleeping in the day, with no issues or loud banging, etc .
5.0
location breakfast was good
hot tub was not working and a birthday party full of kids had the whole pool so we couldn’t use those
8.0
The staff was very friendly and helpful.
There was only one coat hanger. We asked the front desk for more but they could only find one more. Not good enough for an upscale hotel.
3.0
Friendly staff.
Hallways are like dungeon. Dark halls and wall paint very depressing. Facilities needs to be updated. Traffic noise was loud. Off all Holiday Inns stayed at, this was the worst facilities.
5.0
Staff was very nice, polite. The breakfast was very good.
When i arrived, the elevator was down, the electric doors weeren't functioning, and the Keurig in my room didn't work.The carpets needed vacuuming.
9.0
Clean comfy beds.
Noisy rooms from upstairs floors
8.0
Location was good it was easy to get around the city.
Restaurant and shopping was very good.
My wife and I are mobility challenged and we were very disappointed that our bathroom was not at all conveniet for us even though I requested it when reservation was made
7.0
The druggies & dealers.
6.0
Fast check in
Reeked of pot, pool and spa were not working, my refrigerator didnt work
8.0
Facilities and staff were great. Breakfast was plentiful.
We did not know until we arrived that the pool and hot tub were closed for repairs. It could have been a last minute issue, but a heads up would've been nice. I booked this hotel based solely on the breakfast and pool to accommodate my daughter for spring break (12yrs old). So, she didnt get to have the fun time we planned. It is also the reason we checked out a day earlier than planned.
8.0
staff were outstanding.
nothing really
8.0
Location and staff.
Was told pool was open when arrived was told under renovation, I could have stayed next door for a $100 less with a pool that worked. I was truly pissed that I was lied to about the pool cause we had kids with us.
4.0
The biggest reason I chose to stay at this hotel was for the pool and hot tub. Much to my disappointment, they were not working. The coffee dispenser in the lobby was empty both days I tried to fill my cup.
Post on the website and send notification to potential gifts that the hot tub and pool are not working so they will go somewhere else. For the price tag of $277.76, the Comfort Inn would have been a much better choice of the same services at a lower price. The hot coffee dispenser was always empty.
1.0
nothing
our rooms were not close like requested.
FAQs
How much does this hotel cost compared to others in Muncie?
The average price for a rental in Muncie is $101 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Muncie, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Muncie, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express & Suites - Muncie, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express & Suites - Muncie, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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