Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel
About this hotel
Nestled in Indianapolis, this lovely hotel for $104 per night is a fantastic option for your next vacation. Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Indianapolis, IN
Reviews
4.1/5.0
Excellent(519 Reviews)
100% verified reviews
8.0
it was a beautiful hotel. First time there.
The AC!!! when we were in bed, everytime the AC kicked on, it blew right in our faces. we had to put a pillow over our face to keep it from hitting us. It woke us up EVERYTIME it turned on. there was no way to move the direction of the air so we turned it off and so we were HOT all night!
Also, there was no fan in the restroom and it became really hot in there when showering
3.0
We thought we were promised a train room and did not receive one. The receptionist at front desk was not friendly nor accommodating….
6.0
Parking horrible no garage close because pan am plaza being torn down. Only option is valet parking. Long line to valet at check in only 2 staff working. Long line to get car at check out inky 2 staff working would have taken 45 minutes to get car. He allowed us to get own car as it was 1 block away. Would suggest if this is new norm 5-6 vallet staff at peak times to keep customers happy.
8.0
Staff were welcoming, room was clean.
There was a lot of construction around so it was a little empty at night. Staff did not alert me that there was a skywalk to the convention center.
9.0
the atmosphere
10.0
The train car rooms were so fun! The facility was clean, and the staff was amazing! We loved our stay. Will definitely stay again!
N/a
10.0
Clean. Comfortable. Great location. Interesting history
nothing
7.0
Staff was so friendly and the breakfast was delicious.
Our room had large pieces of peeling wallpaper and what looked like spilled beer or sticky champagne over the desk. The bed was super comfy but the rest just seemed outdated.
6.0
The historical part. I enjoyed this hotel because of the train. It was quiet.
The Location of the Hotel, the slow check in time, the fact that there was only 1 ice machine working in the entire building, filtered water was not easily accessible. The fact the breakfast was not free to all guests.
6.0
I enjoyed the location!
Parking it’s crazy no parking is offered we spent 100 dollars in parking! The hotel was nice but I won’t be back.
10.0
Excellent location. Bar/restaurant is very good!
the price of the wine at the bar was expensive
1.0
Location
Called to verify two beds and received confirmation- hotel could not honor it when arrived leaving us with not enough bed space.
10.0
clean and nice.
nothing
10.0
great location and loved the building being the old train depot. hearing the train at night didn’t bother me at all.
there wasn’t anything that I didn’t really like about the property.
10.0
The Crown Plaza is a very unique hotel.
There is nothing I didn’t like about the property.
4.0
The beds were terrible, squeaky and we could hear everything from room next to us! Was woke in the middle of the night by some disturbing sounds! It went on and on! I wasn’t impressed!!!
10.0
One of a kind hotel.
I couldn't stay longer.
4.0
The food was great and had a convenient location close to Lucas Oil Stadium. Friendly and accommodating front of house and restaurant staff.
Poor housekeeping with little attention to the cleanliness of the rooms. Had to switch rooms several times due to dusty,dirty, unswept, with little attention paid to details when cleaning the rooms.
For example, coffee maker in the room looked unsanitary to use in any of the three rooms and the small refrigerator did not work in any room. The tub didn't drain properly at all without a few inches of water sitting in there.
There were never any towels at the pool for use and had to bring them from the room. When they did restock towels, it would only be enough for the next 15 minutes before they were gone.
10.0
clean and great location
n/a
10.0
The Staff at the Front Desk, Resturant, Valet and Bar were very friendly professional and exuded great customer service.
No jacuzzi lol
7.0
it was very unique and I loved how it connects to the convention center
I felt like the front office wasn’t very understanding about the miscommunication between booking.com and me. also had to ask for a roll away bed multiple times before we got it. also the ballet lost my keys twice but luckily they found them
3.0
the train
there was no heat in our room the entire stay. the tub didn’t drain the water and the refrigerator was not working at all.
7.0
I liked that the property was close to everything including the mall.
I did not care too much about the rooms, they were not updated and I had to change the room because the bathroom was not cleaned.
10.0
Didn’t eat breakfast
I didn’t get the size room/number of beds that I reserved on 9-5-22
FAQs
How much does this hotel cost compared to others in Indianapolis?
The average price for a rental in Indianapolis is $120 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel. Enjoy the water!
Is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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