Holiday Inn Express Hotel & Suites Dallas NE - Allen, an IHG Hotel
About this hotel
Located in Allen, this attractive hotel for $64 per night is a fantastic option for your next break. This Allen, Texas hotel offers an outdoor pool (seasonal) and a 24-hour business center. Guest rooms include free Wi-Fi and the Allen Premium Outlet Shopping Center is 4.2 miles away.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Allen, TX
Reviews
4.0/5.0
Good(199 Reviews)
100% verified reviews10.0
Limpio y bien ubicado
N/a
8.0
Elven though Booking.Com messed up my room booking the staff did everything they could to fix it, to include, talking with Booking.Com representatives. The staff is excellent, the breakfast and room was an above average.
Booking.Com getting the reservation right to begin with. We reserved a three room suite and was scheduled a main room with an attached “kids room” with bunk beds and no sitting area. Not good for four adults.
9.0
Convenient and safe location
High noise from Highway in room
10.0
Clean, conveniently located.
The ceiling in the shower looked kind of gross. Looks like there is a leak or something.
8.0
easy to locate
some things did not work properly ie. shower head was not secured properly and came loose and the blinds did not retract. informed the staff of the findings.
8.0
Location was good. It was easy for me to travel, to where I needed to be. There were several places close by for picking up a meal. It was quiet, The Laundry facility cost was reasonable. The staff were helpful, and pleasant.
The Microwave, had a "tilt" to it made it difficult to use. I reported it on check out.
10.0
The staff was very friendly in accomodating us. We were victims of the Texas mall shooting and the staff was great in giving us a late check out and discount on the room.
8.0
It smelt like smoke in a non smoking room
10.0
The cleanliness and breakfast was great .
The price was expensive for one night stay and booking did not give any discounts even though I use the app
9.0
Staff cutious...room clean
Nothing
6.0
sofa cushion had stain. they gave me another room but the bed frame was broken.but still i stayed for future not this location.morning front desk lady was nice to talk.
8.0
Front desk. Gabi was extremely helpful when we needed to change rooms. Also, beds very comfortable.
Noise from surrounding rooms. Steps from guest in room above seemed to reverberate in our room all night. Eventually changed rooms.
10.0
Comfortable beds great breakfast
No problems
8.0
clean and staff prompt even with me getting the wrong room it got corrected quickly
received wrong room and was dead tired was traveling to cater for a wedding but hotel did compensate for it
also this was booked through booking.com and price quoted wasn’t accurate I was charged more once I got to hotel that should be explained so people plan accordingly
10.0
always a gem, the young lady was super above and beyond helpful.
was actually booking.com couldn’t get my reservation right and actually had to go through the hotel
10.0
quiet and clean
10.0
friendliness
first room wasn’t clean but hotel clerk did make it right
2.0
I've stayed here before and it was really nice several years ago. The staff was friendly and breakfast was a little above average, but this time was a NIGHTMARE! There was BLACK MOLD and the room was NOT clean. The desk clerk moved us to another room on the same floor and it was WORSE! BLACK MOLD in the bathroom along with rusted shower head, door hinges, faucets and handles. There were dirty clothes in the drawers of the dresser, smutz all over the desk & tv, dust all over the phones, clock and tables. I have pictures to prove it all! This was a HUGE disappointment after going through a VERY difficult situation earlier in the day with my elderly mother at 11:00 at night.
The front desk clerk was really helpful and apologetic about the rooms, and tried to get us into a new room. However, it was as bad but even worse. Both rooms were MISERABLY hot when we opened the doors since the a/c was OFF in both rooms. It took several hours to get the 2nd one cooled done so we could sleep sinceit was 99 degrees in Allen/Dallas, in August. At 11:00 at night and with an elderly mother dealing with all we were on this trip, all of this really added to the stress. It was after midnight before we got settled. I lived in this town for years and this hotel WAS a nice one. The staff was friendly and tried to help and seemed shocked when I showed them all of the pictures of both rooms, but the cleaning staff did a terrible job and the GM & owners should be checking EVERY room but obviously they don't. Our family has stayed at Holiday Inns for years, time to rethink choices if this is the level of "hospitality" they're serving up now. Black mold can be VERY serious and can have deadly consequences if not treated CORRECTLY. I sincerely hope they take this seriously. I should have been told immediately that we would not be charged anything but we weren't. We'll see what happens...
FAQs
How much does this hotel cost compared to others in Allen?
The average price for a rental in Allen is $160 per night. This rental is $96 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Dallas NE - Allen, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Dallas NE - Allen, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Dallas NE - Allen, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Dallas NE - Allen, an IHG Hotel?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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