Best Western Plus Pineville-Charlotte South
About this hotel
Located in Pineville, this attractive hotel for $67 per night is a fantastic choice for your next break. Located just off I-485 and 1 mile from downtown Pineville, this elegantly decorated Best Western Plus Pineville-Charlotte South features a daily full hot breakfast. Free Wi-Fi is available throughout the hotel.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Map of Pineville, NC
Reviews
3.8/5.0
Good(1,625 Reviews)
100% verified reviews6.0
Location. Close to restaurants and Mall, other stores.
Room restroom was stopped up. When my son flushed, water came up to rim. I had read reviews regarding this issue by another guest prior to booking, but I hoped isolated and had been corrected. Reported to front desk, and he took my son somewhere to get a plunger, which my son then had to plunge the restroom!!! Paid in full for room and was there working the issue! Something employee should have done. Seemed they were short staffed, and the man that seemed to be the manager was irritated and cussing under his breath about other things going on. I think it was just a bad day, but there are some things facility wise that need immediate attention. Stay only because booking was non-refundable.
10.0
Quarto amplo e confortável
Pouca iluminação interna
1.0
La comodidad y la ubicación
Que se me presentó una emergencia familiar teniendo que regresar a mi casa a 1 de haber llegado, ósea me faltaban casi 6 noches demore otra noche más ósea un total d dos noches, y pedí que por favor me devolvieran las otras noches qu no iba a utilizar, y fueron groseros no me atendían el teléfono no lo tomaban, me trataron con racismo, no de lo peor… y finalmente hablando Booking con ellos solo me van a devolver como 100 dólares el resto de noches se las robaron, y me trataban muy mal, cuando respondían, no volveré por allá el aseo no lo hacen mientras estés hospedado, horrible, de lo peor, para un hotel de su categoría eso fue muy mal, ahhh y el ascensor no servía🤦🏻♂️no lo recomiendo si te pasa una emergencia, no te devuelven nada, te roban de frente
7.0
I loved the breakfast
There was a wierd smell on the third floor
6.0
There is a gentleman who works at the front desk when checking in. He has two black rings on both fourth finger sizes of his hands. When i checked in last week,it was because i was having surgery at the hospital down the street. This same gentlemen was working. He's very happy all the time. He shared where everything was in and around the hotel area. He also gave me advice on how to get a crook out of your neck Lol. He made sure that my grandbaby and i was ok. Well he also checked me in again yesterday. And again he was happy. If i owned a hotel i would have him run the hotel when ever i had other things to take care of.
On March 10th 2024,my husband and i checked into the Best Western Hotel in Pineville. When i went up to the front desk the same gentleman was working. Once again he was very happy. And once again he made sure i was ok. Well when i got into the room i always take a look around and i immediately noticed that the toilet hadn't been cleaned. Then i noticed that the soap dish and bathroom wall had not been cleaned as well. So i took a video of them all. I wiped down the toilet seat and put tissue on the top so that i could sit down. When i flushed the toilet all hell broke loose. The toilet began to overflow. I yelled for my husband and he called downstairs to inform them of what was going on. Do you know they said that one of us needed to come down to get a plunger. I instantly got angry. Because I'm the guest and it's not my job to pump their toilets. On top of all of this take it i just had surgery six days ago. While writing this review a bug crawled across the headboard of the bed and my husband had to kill it. I'm very disappointed in the Best Western Plus Hotel. They should do better by loyal guests.
7.0
Breakfast and the fact there was a mall right down the road
My room 432 had some loose outlets and a shared door as well. The elevator was very slow and did smell a lot on different days
1.0
Had to leave for another motel due to a boiler being down and not being able to give my 5 year old a bath at 8:00 pm at night as well it being 16 )° outside and them saying they had no Idea when itd be fixed. I still HAVENT received my comp. The manager Dave said he was covering but hasnt responded to the booking.coms comp email to get it done.
5.0
The rooms were clean and the location was super close to a lot of restaurants and stores. Staff was polite. Beds were comfortable.
The elevator only worked about half the time, we didn’t have hot water the first night and had to wash our hair in the sink with cold tap water, and the fire alarm woke us up our last morning there 2 hours ahead of our alarm. Lots of things out of their control but we weren’t offered any kind of compensation or discount. We were on the top floor.
3.0
Staff was nice
Boogers on walls stains on sheets chair with something gross on it stains on table ,adjoining room door way hear everything on other side people arguing
8.0
Staff is very friendly and helpful. Very clean!! Plenty of restaurants are close by and there's the Carolina Place Mall 5 minutes away. Breakfast waffles are good. Located minutes from the expressway. Really enjoyed my stay. It was my second time staying here and I would stay again!!
Breakfast meat choices could definitely be better. The turkey sausage tastes terrible. Bacon was good.
6.0
It was great we stayed there in the PAST the room we had before made us call it the good bed hotel. The bed was so comfortable we slept the day and night away.....LOVED IT BEFORE.
This go round the bed wasn't comfortable at all we both had back aches.
9.0
The staff was excellent, very friendly, and helpful. My daughter had surgery and "T" made sure she was very comfortable giving us extra pillows for her comfort. The young man that checked us in was very friendly as well. The breakfast was good except for the sausage patties. The waffles are really good.
The shower when we would turn it on would make this high pitched noise. It would eventually stop but it really hurt our ears. Some of the furnishings could be updated i.e. lamp and chairs but that's minor.
7.0
The staff was helpful and accommodating, continental breakfast was great, location was perfect, and the hotel was quiet and comfortable!
Our room had an odor when we arrived and the trash can in our room was missing a bag. However, when we notified the desk of the smell they took care of it promptly. We appreciated that!
3.0
Location
Gnat invested.
2.0
Had to switch rooms because of bed bugs. Second room had black mold and public hair on the ceiling.
No compensation was offered.
4.0
Nothing rea5
Slow internet,people standing out front drinking, smoking pot
9.0
It was good
N/a
4.0
-Entire hallways smelt like w33d
-They only had two housekeeping so they were behind on laundry
-The room was stocked with one washcloth and no trash bags
-Pool water was extremely unclear
-Room was not available until hour after check in (4pm versus 3pm)
-Was put into a room and another guest opened my door because he was assigned my room and given a key (not the guests fault)
-Received 4 phone calls asking my name and what room I was in.
-Shower sprayed water into floor uncontrollably, sink wouldn’t drain water
-Disappointed for a $160 a night
4.0
free breakfast
smelled of marijuana; room not clean; noisy neighbors
9.0
The bed was very comfortable. All of the staff was very welcoming.
Towels and washcloths were hard to get.
8.0
Breakfast and variety was good.
Bathroom. - had to ask for face clothes and/or bath towels each day.
10.0
everything
4.0
Staff was kind.
Room needed cleaning, the towels are cheap, had to be reused, are rationed out, like clean towels when staying at hotels.
9.0
Breakfast was great. Room was clean. I was tired from driving and boy did it feel good to fall into a comfortable bed.
1.0
Everyone from the staff smoked outside in front of the main entrance and they had friends at the front desk and around the hotel all day long.
6.0
we asked for room cleaning 3 times no cleaning? i asked for a bath tub mat cause i fell in tub no mat ? i will not be using best western anywhere again!
there 5 days not one cleaning of room had to get our own towels and empty my own trash fell in tub asked for bath met no response.
6.0
cleanest
some of the concierge’s do lot have that welcoming smile , helpful, perhaps a RE training on customer service?
in the corridors smell of weed😞
plus one of the main purpose was of the swimming pool however was closed? if I knew I would not select this hotel.
8.0
Easy to find and get settled.
Breakfast was good.
One of the beds had a sunken mattress much like a hammock.
10.0
Everything
Nothing we enjoyed everything
4.0
location
uncomfortable bedding
not enough bathing materials
low staff
10.0
Staff
None
FAQs
How much does this hotel cost compared to others in Pineville?
The average price for a rental in Pineville is $119 per night. This rental is $52 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Pineville-Charlotte South. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Pineville-Charlotte South. Enjoy the water!
Is Best Western Plus Pineville-Charlotte South pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Pineville-Charlotte South?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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