Holiday Inn Express - Akron NW - Fairlawn by IHG

Close to things that we wanted to see and do

Room could use a deep clean, cob webs in window, baseboards dirty, molding in bathroom dirty, mattress sunk in the middle, guest bathroom in lobby filthy

The location and staff

It could use an update and the waffle maker was down

Clean, comfortable, nice location and the breakfast was delicious 😋

I liked the breakfast and the location.

I hated the window treatments. The shade could not roll up and as a result, the room was perpetually dark. They were the worst window treatments of any hotel that I have ever stayed in. Also, the pull up handle to the bathroom sink did not work. As a result, the water could not drain from the sink. When I complained to the manager, all that was done was to remove the pull up handle and pull up the stopper to let the water drain. When I used the sink again and pushed down the stopper, the water could not drain again. Lastly, the outer door handles had to be pulled up to open instead of down like most hotels.