Comfort Inn Southwest Louisville
About this hotel
Situated in Shively, this lovely hotel for $88 per night is a fantastic option for your next break. Located in Louisville, this Comfort Inn is only a 10 minutes’ drive to the Churchill Downs Racetrack. The hotel offers an indoor pool and the spacious rooms have flat-screen TVs.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Shively, KY
Reviews
3.6/5.0
Good(198 Reviews)
100% verified reviews
1.0
N/A
I was unable to stay at the hotel due to them not telling me about a deposit.
VERY UNHAPPY 😞
7.0
Room served its purpose, comfortable bed.
Rude staff at front desk, no patience and unable to explain procedures for fees. Extensive customer service training needed.
1.0
Couldn’t get the room wanted a $500 deposit so I lost my money and no room would they give me!
Couldn’t get the room wanted a $500 deposit so I lost my money and no room
5.0
Just average.
Bed was horribly hard and affected my pinched nerve in my shoulder.
1.0
Breakfast was good, rooms are very big. The add ons, (pool, bar, ect) were fine.
Staff wasn't friendly at all. First room, bathroom was dirty. Toilet wouldn't flush, and there was TP in the toilet still. We asked for a new room, and was relocated to the 3rd floor. The room was fine, but it stunk like cigarette smoke. The queen bed was comfy, the king bed was terrible. Came back in the afternoon on day 2, the whole 3rd floor overwhelmingly smelled like Marijuana smoke. The 2nd night, the neighbors were loud, slamming doors, banging on the walls, and going from room to room, yelling while doing so. Called from desk, was told they were having a family reunion, plus we were in a hotel, that's to be expected. It went on until around 3 am. Reached out to the GM for a refund but never got a response. Won't stay there again.
5.0
The room was clean
The bed was hard need new mattress pillows were lovely the bathroom tub was slipperyno soap dish area no towel holders needed more then one set of towels and wash clothes
5.0
Coffee was available pretty much all the time. There is also a bar set up in the evening hours.
The staff is very friendly and available to help.
The room was clean.
Problem with the room's TV but once staff was made aware it was fixed ASAP.
Key fob stopped working at one point and staff was working on fixing the problem.
The room was okay. Little things like the toilet paper holder out of the wall.
4.0
The complementary breakfast had a good variety and the lady serving made sure to keep area and tables clean.
Hotel hallway carpets were filthy with very visible stains. As we walked into our bedroom you can tell they had cleaned but not well. There was a smell of urine that was overpowering the air freshener they had stuck in the vent of the AC machine. The bathroom had a very heavy urine smell as well. Their pools chlorine levels were so super high, as you walk into their room, your eyes would burn. We couldn't stay in there for more then 30 minutes, even with taking breaks out of the room.
3.0
Breakfast was nice
The room had food on the floor. And something under the chair that didn't get cleaned up. One of the beds was bent. The bathroom had chipped paint. Underneath the sink had dust all over it. The headboards had specks all over it. The chair had white stains in it. The pool was supposed to be open at 6 am. And it wasn't open until 10 am. It has broken pieces in the pool and chipped paint around the pool.
9.0
Food’s appearance was not appetizing …
Revamp menu and food presentation
7.0
Location and staff
It smelled moldy and the bed was lumpy and was really squeaky.
5.0
The staff was friendly and the location was very convenient for our stay in Louisville.
The facility needs some attention. The room we stayed in lacked a thermostat which made it very difficult to regulate the room temperature. Fitness room treadmill was out of order, the weight stacks were missing pins, the water cooler bottle was empty, and there were very few towels available. The included breakfast was not good - coffee was pretty watery and the cooked items lacked any kind of flavor.
10.0
it was very clean and the staff was very helpful and me
6.0
Comfortable bed, big bathroom
The room smelled like smoke. I had to wash everything that had contact with the bed. The other items of ours that was just in room and not touching the bed was not as bad.
7.0
I did not have any issues with my stay at the hotel. The breakfast was good and one of the staff members was welcoming.
One thing that would bother me about my room would be how the window curtains are not able to close, but only the white curtains can. I also think the room needs a little more remodeling, seeing a stain on the bottom wall. However, I enjoyed my stay here.
6.0
it was clean
it was close to family
5.0
everything looked very nice & was clean
the room we had war right outside the street the hotel is on. my husband & I got very little sleep because of all the traffic
4.0
Big selection of breakfast foods. Price.
Bathroom needs updating. Toilet was in bad shape. Shower was old.
9.0
Great location, easy to get into downtown and restaurants were nearby. Breakfast was pretty good too.
Pretty sure prices were increased for the weekend of the music festival.
FAQs
How much does this hotel cost compared to others in Shively?
The average price for a rental in Shively is $125 per night. This rental is $37 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Comfort Inn Southwest Louisville. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Comfort Inn Southwest Louisville. Enjoy the water!
Is Comfort Inn Southwest Louisville pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn Southwest Louisville?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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