Quality Inn & Suites - Garland
About this hotel
Situated in Garland, this attractive hotel for $57 per night is a great option for your next break. This hotel in Garland, Texas is located off Interstate 30 and features an outdoor pool with jacuzzi. Guest rooms provide free Wi-Fi and cable TV with HBO.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Wheelchair accessible
Map of Garland, TX
Reviews
3.4/5.0
Average(342 Reviews)
100% verified reviews9.0
Large room, fair price for dogs and friendly staff.
The bathroom needed some help and better breakfast.
1.0
Dirty bathroom and ceiling was chipped. When asked for another room , I was denied. Sheets were not changed due to staining and towels were awful. I am so disgusted with that hotel.
Bathroom was filthy, refrigerator was sticky, sheets were stained. How can management do that to customers.
10.0
Everything was great. Room was clean.
n/a
9.0
na
na
1.0
I liked the staff on Friday, May 28th when we checked in. Beyond that everything was absolutely horrible.
Our room was infested with cockroaches. The walls were paper thin, we could hear our neighbors having sex all night. There were stains on the comforters, green smears on the mirror, and the toilet didn’t seem to flush properly.
The staff member, I later found out she is a manager though I still don’t know her name, that was working on Saturday, May 29 around 5:20 PM was absolutely horrible to me. She repeatedly yelled at me and argued with me when I wasn’t even asking for a refund or anything, I was attempting to let her know that the room had cockroaches. She interrupted me a lot and several times made me feel like she did not care about my concerns at all. She yelled at me when I told her I wasn’t trying to argue, just letting her know of the issues and trying to check out. And I found out when I got home that I was charged full price for the stay in addition to an $86 cancellation fee. Again, I did not ask for a refund, but I also did not expect to be charged an $86 cancellation fee when I had already paid for the full price of the stay. Nobody is getting back to me, seems like nobody really cares about this situation at all. Ultimately, we chose not to stay there because we had our 3 1/2 year old with us and cockroaches combined with nasty neighbors combined with dirty hotel just doesn’t rest well.
5.0
The people at the front desk were exceptionally kind and very informative.
The room itself was dirty as I found many stains on the sheets and the carpet.
7.0
Clean and comfortable
Right next to I-30. Way too much noise.
10.0
Everything
Na
9.0
Location was alright, to where we had to go. Room was excellent. Workers were great, friendly.
Parking lot was not able to discharge water from rains, water standing ankle deep.
Also the refrigerator in room didn't work.
8.0
Queen beds, quiet and staff were friendly.
4.0
The sheets were dirty, there were some very suspicious stains in multiple places in the room. There was no fridge or microwave which is a pretty basic amenity I would think.
3.0
Nothing
Everything....it is a Motel not a Hotel...there was one ice machine located out by the pool and it didn't work.... you had to have a card put into a slot in the room in order to have electricity...I specified a non smoking room and got a smoking room, they would not swap rooms due to having booked my room through booking.com.... toilet kept clogging, bathroom door wouldn't shut properly..it was a horrible stay... do not stay here... everything good on the site is a lie
1.0
There was absolutely nothing to like
We did not stay the night. We lasted about a minute and the odor from people smoking made it unbearable. We should've known when the rude clerk gave us a can of glade and began to explain where all to spray in room and bed
1.0
The staff Tony was so rude. Didn't know how to listen. Don't want to accomodate any type of request.
5.0
Like it was available and the front desk lady was really nice. A/C worked well.
The toilet lid was broke. No soap or shampoo after being told it was ready to go.
8.0
Staff was great! Room was tidy.
Not a great area. 2am fighting in the parking lot so loud it woke me. The door to my room did not close properly. Huge gaps all the way around. Bed was pretty comfy, BUT squeeked really loud with any movement at all.
4.0
Never ate the breakfast. Location was great.
Money was held from my account that was never authorized, causing bank issues. A bed bug was on my arm when I woke up. When I first told the office of the issue, they weren’t trying to do anything about it, saying it wasn’t a bed bug. After sending someone up, they ended up transferring my room seeing it was a one. I didn’t sleep in the bed after that incident though.
FAQs
How much does this hotel cost compared to others in Garland?
The average price for a rental in Garland is $159 per night. This rental is $102 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Quality Inn & Suites - Garland. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quality Inn & Suites - Garland pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Quality Inn & Suites - Garland?
We found 7 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and laundry.
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