Denver Marriott West

Pools

No jacuzzi - Ai on phone

Comfortable stay. II missed the breakfast cut off time and the staff still made me a latte and let me get some things for my son who was still sleeping.

Everything was good

This is a very beautiful classy hotel.. I loved how they had a little table and chairs on a patio outside of our room. That was nice. The only thing we didn’t like was when my husband laid out on the bed he sunk right in and the mattress did not have side Support and he almost fell right off the bed.

The only thing we did not like was how soft the mattress was and it had no side support and if you weigh over 200 pounds you’re gonna fall off the bed

The daytime staff was extremely friendly and nice. And both pool areas were nice and it was nice to have the option between the two. This hotel was extremely close for us to get into Red Rocks Amphitheater and a short drive to Evergreen. There is a Target and Whole Foods grocery store across the street if you're staying for a few days. And several decent chain restaurants near the hotel. The staff was able to get us into our room around 2am due to a flight delay with ease. And we found out they have a wheelchair we could use which was a huge help due my wife's recent neck surgery

The breakfast was similar to that of a basic hotel we stay in. And thought it would be a little higher quality. And the price on the weekend for the breakfast I felt was high. Also the night time staff wasn't rude but they were definitely on a different vibe than the daytime staff. I could see other folks who are looking for a more friendly experience probably have a negative reaction to this. Don't be fooled by the pics. This hotel is older than it looks, which you will notice walking through the halls with peeling wallpaper, thermostats dangling on the walls, and the very out dated furniture in the rooms. And the rooms are extremely small for a 4 day stay. The AC system was extremely poor, not moving any air around in the room at all. Next is the balcony mountain pics, these were definitely falsely advertised. Most balconies are blocked by large trees and all overlook the parking lot. Maybe the one balcony where they got the pic from would be a good one to stay in. Lastly, is the beds. We reserved a king size bed, 6 months prior and got two full size beds. Not even queen sized. These beds were terrible. Both mattresses you sank into the middle of the bed making it impossible for me to even sleep in the same bed with my wife. The outdoor pool had three staff members working on a Saturday and two maintenance workers moving furniture. The pool area was riddled with cups, beer and Truly cans which not one staff member cleaned up.