Residence Inn Saddle River
About this hotel
Located in Mahwah, this charming hotel for $67 per night is a fantastic option for your next trip. Conveniently located around the New York City attractions, Residence Inn Saddle River offers spacious accommodation with complementary high-speed internet. It also features an outdoor pool and fitness center.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
Dishwasher
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Mahwah, NJ
Reviews
3.4/5.0
Average(64 Reviews)
100% verified reviews
1.0
This property was in the middle of nowhere. The room was infested with ants and we never got hot water the entire stay. They had to give us the keys to another room
Daily to take showers. The first room they sent us to didn’t have hot water either. They kept promising to spray for the ants but never did. There were hundreds of ants in our food in the morning. The front desk was nonchalant and acted as if our issues were normal. When I went to the front desk to complain another guests was complaining about other issues. He was Caucasian and received an apology. We are African American and received no apology even after I stated that we didn’t received any type of apology. Shocked that a Marriot property was like this. We will never return!
3.0
Location and the. Breakfast. The breakfast staff was awesome especially Brittany very helpful.
The bathroom have mold. Took pictures of everything. The room was cleaned properly they left food in the cabinets and the toaster was filthy. Missy dinner plates mix match missing pot to cook rice. The refrigerator bottom door cracked. Hole in the wall. The pullout couch is extremely uncomfortable and you can feel the springs. The door doesn't work properly OSHA violation if there was a fire we will be stuck. OSHA violation .
10.0
Great experience will definitely be back again
9.0
It was just what my family needed. Choices were excellent!
7.0
The location !
Staff.
Breakfast
Grounds!
I’ve stayed at the facility many many times but but since the pandemic.
The rooms need a lot of work. Everything was worn and needs replacing.
A/C was not working properly .
8.0
Excellent buffet style included breakfast.
5.0
The pool was 👍. Nice size pool to enjoy outside with your family.
The breakfast was not good . Enjoy the bagels. Property needs renovation. The room charge could be a better price. Had to call house keeping twice..
9.0
The apartment was nice and we had a nice breakfast.
We arrived at 4:30 and our room wasn’t ready even though check in was supposed to be at 4:00. We had to be somewhere soon,so we had to change in the car and couldn’t check in until we got back around 11:00.
3.0
Breakfast
Bathroom was vile tub sink rusty shower head falling out of the wall
1.0
Worst experience! I was there for the night of my wedding and we got ready for our wedding there. We requested a late check out. We were told to check out by 1pm. We were late 15 mins cleaning out the rooms and making sure we didn’t leave a mess behind or forget anything in the craziness of a WEDDING DAY! We were never refunded the deposit money because we checked out “late” when i reached out to the facility. They said thank you for your feedback!! It was not a feedback. We want our deposit back. Also not to mention the amount of times we were harrassed by a supervisor to clear the room even though the front desk staff agreed to the late check out. We had trouble checking in because one person said my maid of honor can check in for me as i was far and the rest of my bridal party arrived before me. When they got there they wouldn’t let them in!! Communication among staff is non-existent!! Very unprofessional.
9.0
Super nice staff beautiful grounds
4.0
location
Room was damp and smelled. The HVAC vent in the bedroom had dark particles around it and on the ceiling. We woke up with sore throats and checked out a day early. The hotel did not refund even a portion of the second day. Said it was their new policy.
5.0
location
Highway Road Noise made it difficult sleep
7.0
room was comfortable. The kitchen was nice.
Their were bugs in the kitchen and bathroom. They did not offer to discount our stay.
7.0
the staff was very helpful and friendly.
The pool closed at 5pm , it should be open until 7pm!
8.0
location
7.0
Everything but the parking. After visiting family and returning around 10PM I had trouble finding parking close to my room. I had to park in other sections of the facility.
I had mentioned too the representative from Booking.Com I had gift cards from the Marriott. When I checked in the representative told me could not use them because I didn't book my room directly with the Marriott. Next time I will not use Booking.com.
10.0
The room was amazing.
Nothing
9.0
Staff was friendly, facilities were great. Had everything I needed.
It was right by the highway so you could hear traffic but it was minimal, not that bad.
10.0
Clean and very quiet.Family friendly
More choices for breakfast
7.0
The room was very pleasant. The staff was kind and welcoming.
The utensils and pans in the kitchen could have been better
1.0
they where racist
7.0
clean
11/21-
hated the fact -bagged breakfast was ONLY between 6am-8am ! whereas everyone other establishment serves breakfast til 11am!
we stayed for two nights we received one small muffin, yogurt mini size, thin granola bar, green orange, water!
coffee was ONLY available until 11am !
room had no creamer
room had no body lotion
room is not changed everyday
6.0
location was super for our needs but the facility itself was a little worn. parking was tough at times
location
7.0
Kindness
Not clean
1.0
Location. THATS IT!
EVERYTHING! Front desk staff that I encountered ‘3 times check in change room and checkout’ was good. But as an over staffing is a disappointment.
9.0
Air conditioning worked great! Comfy pillows.
FAQs
How much does this hotel cost compared to others in Mahwah?
The average price for a rental in Mahwah is $117 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn Saddle River. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn Saddle River. Enjoy the water!
Is Residence Inn Saddle River pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn Saddle River?
We found 16 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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