Courtyard by Marriott Knoxville Airport Alcoa
About this hotel
Nestled in Alcoa, this lovely hotel for $65 per night is a great choice for your next trip. Directly adjacent to McGhee Tyson Airport, this hotel offers scenic views of the Great Smoky Mountains. Facilities include an indoor pool, hot tub and exercise room. Free Wi-Fi is also available.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Alcoa, TN
Reviews
3.9/5.0
Good(76 Reviews)
100% verified reviews
7.0
I like that it was near the convention I was going to.
The service was awful and I’ve stayed at other courtyards and it seems to be the trend. They lady at the front desk made me call you guys to get the merchant card number then realized the reason it wasn’t going through is because she put the wrong amount in. It was very embarrassing.
5.0
it was across from airport
the mattress dinked in the middle we kept rolling in it body ache neck hurt’s uncomfortable
1.0
Asked David to call me and never responded. Customer service was a 0 out of 100
Customer service
1.0
They didn't honor Booking reservations. They sold my room, and left me hanging at midnight in the cold. They didn't care and do anything to fix it. Meanwhile, I saw other clients arriving after me, that were given room keys. The worse experience. Marc, who said was the manager, was disrespectful and even discriminatory. I would never go to that hotel again I do not recommend it for anyone.
7.0
The location was good, the hotel is quiet
The bed and pillows are very uncomfortable. We didn't sleep much
7.0
When I called to confirm our reservations the lady I talked to was exceptionally friendly and helpful. She apologized for the wrong information, I was given earlier, about a late night pick up. We chatted a bit and she said she might be on duty when we arrived. Sure enough, she was, and checked us in. She made us feel like old friends. Check in was wonderful. I wish I could remember her name, but I can't.
We arrived on our plane late, it was after 10 pm. Before I made my plane reservation I had called the hotel and ask if there was a pick up service that late. The man I talked to said yes, even that late. When I called to confirm our reservations, just before leaving for Tennessee, the lady I spoke to said that pick up stopped at 9 pm, so we had to take a taxi the one mile to the hotel.
I was led to believe there would be a free breakfast. There was none. If I wanted to buy something there was a fancy cook cooking food at very expensive prices. After checkout my nephew took us to a fast food establishment.
7.0
Very nice facilities, on-site mini-Starbucks.
WiFi was atrocious everywhere. Solid signal, but horrendous speeds. Unable to hold a simple Zoom with video, sites loaded slowly. Entire family has the same experience. We wound up switching WiFi off and just using cellular (Verizon) and it astonishingly faster.
4.0
When getting there the restaurant was not open well we have a snack room
Restaurant open and a better shuttle
2.0
Cleaning service came once in 7 days and only after asking multiple times. And they did a terrible job. No tissues, no actual cleaning, no soap. Horrible.
10.0
Cleanliness of the room & how quiet it was!
Wish you had a continental breakfast.
5.0
LOCATION WAS GOOD
The staff wasnt trained very well at the place to eat for drinks . The bed was the worst I have ever slept in. It had some sort of bed cover under the sheet, that caused both my husband and I to sweat and stick to the bed , waking up nasty sweaty.
10.0
All everythingwas awesome
Nothing
10.0
location, design, friendly staff
10.0
Location was great, very nice everything was clean staff was great check in and out was quick and smooth. Room was clean bed was very comfortable, we will definitely stay again.
No problems was very pleased.
9.0
Comfortable, clean
Price
9.0
I was only there a short night but had a pleasant stay. Everyone was courteous and helpful.
8.0
Beds comfortable. Nice size room. Pretty hotel. Pool was great for kids.
Room was hot and stuffy. We kept turning the thermostat down. Noisy - traffic noise.
FAQs
How much does this hotel cost compared to others in Alcoa?
The average price for a rental in Alcoa is $115 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Courtyard by Marriott Knoxville Airport Alcoa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Courtyard by Marriott Knoxville Airport Alcoa. Enjoy the water!
Is Courtyard by Marriott Knoxville Airport Alcoa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Knoxville Airport Alcoa?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and fireplace.
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