Holiday Inn Express Lawrence by IHG

Good

Everything ok

Pricing was way over priced.

The beds & pillows were very comfortable, would like to find a mattress topper in the store like they have. After the first night when we arrived back bed was made & coffee was refilled & new towels. The makeup clean off wipe was not but had my own. The continental breakfast always had plenty of food & was never empty when we arrived. The fresh ground coffee in the breakfast area was a nice surprise.

Forgot to mention to them when I checked out the handle on the shower was leaking so might have affected the water pressure a little bit. After 2nd night they did not refill coffee or makeup wipes in the room or make the bed(which was not a big deal). Fresh towels though. They did have a mark on the counter by the coffee pot that would not wipe off with paper towel, so may need to use a special cleaner on that looked dirty but wasn't, was stained in counter.

The hotel was great but Booking.com is terrible and will never use it again. I booked the room but they refused to send the confirmation to the hotel so I sat in the lobby for over an hour trying to get it cancelled to rebook through the hotel and ended up spending $100 more.