Best Western Chieftain Inn
About this hotel
Nestled in Wenatchee, this charming hotel for $66 per night is a great option for your next vacation. Located in the Apple Capitol of the World, this Wenatchee, Washington hotel is a mile from the Wenatchee Convention Center. It offers an outdoor pool, seasonal hot tub, and complimentary access to a nearby fitness centre.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Garden
Family friendly
Map of Wenatchee, WA
Reviews
4.1/5.0
Excellent(468 Reviews)
100% verified reviews5.0
This is one of multiple “Best Western” hotels on the same street in Wenatchee. The sign at the street calls it “Best Western Downtown,” not “Chieftain,” making it confusing to find. The front desk staff was inattentive. No elevator, we had to carry heavy bags up and down stairs.
9.0
Staff
Location
9.0
Very good breakfast
Everything was very good
8.0
Price, room size, pool, parking
No elevator, room not the cleanest, shower cap covering fire alarm on wall...Air conditioner blows across bed. No way to make it blow up more.
1.0
10pm, after a 5 hr drive, front desk first couldn’t find my reservation, then said my reservation wasn’t complete because the note in their computer said they were missing a number on my credit card, so I’d need to pay the full amount. I’d already paid online and showed them proof of payment, along with the booking confirmation from booking.com. The person was trying to text their manager to find out what to do but couldn’t reach them. They gave us the room key but couldn’t “fully check us in” until they spoke to their manager (?). Room was not clean, carpet sticky and stained. And we noticed the room next door was ajar, dark and wide open from the interior hallway through the back sliding door and out to the (shady) parking lot (where a domestic dispute was occurring when we arrived). We informed the staff and they didn’t know why it was open (so unsafe!). ONLY because we were exhausted, we stayed…to be woken up at 3am by someone (with a door key) trying to get into our room. Obviously we started yelling and the person took off. Then the front desk called our room five minutes later, stating “no one is checked into that room” and I had to (half asleep but full of adrenaline) attempt to explain the check-in issue to the person on the phone who couldn’t seem to wrap their head around the fact that we were physically in said room. I finally hung up the phone because it was 3:20am and I was about to lose it. Since then, I’ve reached out multiple times to the hotel, hotel manager and to Best Western Customer Service and have yet to make any progress… I cannot even believe how terrible this experience was and the complete unprofessionalism and lack of care/customer service since the incident.
10.0
very spacious. top notch ice maker. shweet balcony
5.0
nothing
dirty and ants in the bathroom
9.0
Nice large, clean room. Liked having two sinks in the bathroom area. Great continental breakfast.
2.0
TELEPHONE WAS NOT WORKING
CHEERS ( CURTAINS ) HANGING DOWN
NO ROOM SERVICE till very late (17:00 )
Breakfast was just ok if you have Toast ONLY
For a BEST WESTERN MOTEL it was in bad shape
9.0
Beautifully located, clean spacious room, friendly staff, huge parking lot, hot tub and swimming pool facility
10.0
big rooms
rail road tracks behind the hotel a little noisy
10.0
Nice staff. Relaxing environment.
There wasn’t anything that I didn’t like.
3.0
The location with huge breakfast variety included
The back door access
The fact my room first gave to me had a huge like blood spill or something on the Fabric of the box spring (I check the beds asap) didn't even look like they tried to clean it. Just covered it with the bed skirt... I know because the bed skirt was starting to stain from the spill (same location)
I was rudely awoken at 3am by staff knocking on our door and giggling and being loud they said "room service" after I said through the door" yeah"
The fridge made an annoying noice for a few minutes every hour. The coffee choices for the little machine in the room were sad
10.0
Very good breakfast, even included a non-dairy milk option, which was great! Friendly staff, spacious rooms, nice lobby. Also, it was quiet! We got a good night’s sleep both nights.
9.0
The staff did an outstanding job keeping my room clean. I also requested to be away from the athletes I was traveling with so I could have some peace and quiet. The gal at the front desk granted my wish with a nice smile. Made my stay much nicer.
10.0
I liked all the traditional breakfast options and I liked that a lot of restaurants and stores were near the hotel.
I have no complaints from my stay there.
10.0
Rooms were wonderful, service was superb. Both Katey and Juan were wonderful. There was a mix-up on the rooms and they straighted everything out. They were pleasant and cheerful and took care of our every need
nothing
9.0
very clean even though the amenities are pretty old
9.0
Full service breakfast was great.
7.0
good location.
to noise people are loud and sounds like washing machine was going on all night. I stay in room 161
10.0
Since my return to the U.S. in 2019 this is the 1st time, staying in a hotel, wherein the Staff, across the board, made me & my family feel that we were actually valued, as guests. Receptionist were very friendly & attentive, housekeeping actually visited our room (This hasn't happened in YEARS); &, the lady who managed the morning breakfast is phenomenal; in her service to hotel guests: I was extremely impressed. The lobby presentation was beautiful; &, the facilities were kept very clean.. We found the hotel to be very conveniently located; wherein shopping & dining provisions are concerned.
Zero downside.
FAQs
How much does this hotel cost compared to others in Wenatchee?
The average price for a rental in Wenatchee is $130 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Chieftain Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Chieftain Inn. Enjoy the water!
Is Best Western Chieftain Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Chieftain Inn?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and smoking allowed.
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