Sleep Inn and Suites Hagerstown
About this hotel
Nestled in Hagerstown, this lovely hotel for $71 per night is a fantastic choice for your next break. This Hagerstown hotel offers classically furnished rooms with a work desk and free Wi-Fi. It features an indoor pool and jacuzzi and Hagerstown Premium Outlets are a 5-minute drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Hot Tub / Spa
TV
Wheelchair accessible
Gym / Fitness Center
Map of Hagerstown, MD
Reviews
3.2/5.0
Average(318 Reviews)
100% verified reviews
10.0
Breakfast was very good
8.0
Traveling from upstate New York to North Carolina stoped half way this location was perfect a nice breakfast good variety nice to see employee kept everything clean and filled
Easy check in, elevator could be a little cleaner carpet needs cleaning and rooms painted but rooms where clean
7.0
Location.
Breakfast was limited and just OK.
10.0
The staff worked very hard to get us in our room early. We were going to the pickel festival up the road and they were very helpful to get us in early. Thank you so much đź’“
The only problem we had was the pillows. We always bring our own whenever we stay at a hotel. Thank God we did because we would have gone out back to Walmart for new ones.
3.0
Didn't have my room.gave to someone else.the first room was durty. Trash in the night stand. Floor dirty& the sheets. They than gave room 210 not that bad. Could clean a little more. I ask for 2 beds and I ended up sleeping on couch that you could feel the springs and cut my foot on the bottom of the mattress wire coming thru it. I asked for blanket and it had cigarettes burns all threw it. I asked for different one and she said that's all they had. I was very disappointed in service of the room. I usually stay at that hotel when I visit my relatives in town.
5.0
The hotel was dirty and in disrepair
1.0
nothing. save your money, time and skin and go to another hotel.
the staff is rude especially an old lady with white hair she yelled at me when I tried to explain to her about the bed bugs in the room. she lied to her boss about it on the phone. the staffs didn’t care about my situation at all while staying the general manager haven’t called me back or email me back. the rooms are disgusting. the phone won’t work, the fridge won’t work and the bed bug will eat your skin alive and the stuffs won’t even care. not even that they charged me twice for security deposit. breakfast is poorly served and they would close the breakfast before 10am. the hotel smells like weed all the time, the pool won’t work. I mean this hotel shouldn’t even be open for businesses.
5.0
Room was really clean other than the smell coming from the vents.
Staff was very unfriendly, pool was closed, fitness center was mediocre
8.0
Grouting around jacuzzi moldie and carpet on 3rd floor getting off elevator frayed and all over appeared dirty. Staff at front desk super nice and helpful!!!
Older facility that needs TLC.I
10.0
Thank you to the lady that came in and went above and beyond her job duty’s to make everyone a hot breakfast because if she hadn’t we would have had no breakfast
pool was not available and the pillows were uncomfortable
5.0
Was easy to access from the highway, friendly staff, room was clean
A lot of noise coming from neighbouring rooms, loud music, slamming doors, smelled like smoke really bad in the hallways with lots of garbage in the halls. Also no bathtub, definitely could have needed one after a long drive. Hot tub and pool closed.
3.0
nice location. nice building
No pool available. claim heater was broke. Requested smoking room. Room assigned was filthy. Dirt n smut on walls right next to both beds. Dresser was dirty inside. No hangers in closet. Not to mention no ashtray in smoking room. Residents living in hotel who seem to be down on their luck. Some placed by Red Cross. Some had dogs. Most of the staff was those people who lived there. I suggest Booking.com check out hotel before placing it on web site. Also at any time of day. people walking in not being asked where they are going if anyone was even at front desk. Really didn’t feel safe they. However two clerks from morning shift were very nice n apologized for situations. Should be refunded something since no pool facilities for entire stay.
7.0
clean facility.
good breakfast
the smell of marijuana was overwhelming at times. both inside and outside
2.0
The breakfast was disgusting. The room was old small and lacked privacy. Workers who were a couple were excellent. Just too many problems.
Change pocket doors. Better breakfast and check rooms before giving them out. Our clock was still on daylight savings time. Tv had troubles, phone didn’t work. Bathroom sink had a trickle of water. Left after one night
1.0
I cancelled the hotel and asked for refund because was so bad. They did not provide a refund nor answer their phone to cancel.
The smoke and the run down areas
8.0
Room was good, quiet, no complaints except for the bathroom layout.
Breakfast area . Everything was low stocked.
5.0
convenient location
smelled and wasn’t very clean
3.0
Hallway constantly smelled of marijuana. Permanent residents set up parties in parking lot until all hours of the night. Pool and hot tub not in service. Terribly run down!
8.0
There was a small problem with the room we were assigned, so staff changed us immediately to a better room. Very nice and attentive staff. The bed was good. Friendly staff in breakfast room made us food even though we missed the deadline.
1.0
Location
Drug users living in cars vans in parking lot also in hotel were in and out of hotel by leaving a stick in a side do to bypass key card entry.
1.0
Nothing
Filthy
10.0
all good.
beds were a bit spongie
5.0
the shower was awesome
had to walk through a cloud of cigaret smoke, tv awful, marijuana smell in the hall, breakfast was questionable, premises seemed old and dirty
FAQs
How much does this hotel cost compared to others in Hagerstown?
The average price for a rental in Hagerstown is $92 per night. This rental is $21 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sleep Inn and Suites Hagerstown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sleep Inn and Suites Hagerstown. Enjoy the water!
Is Sleep Inn and Suites Hagerstown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sleep Inn and Suites Hagerstown?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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