The Woodlands Resort, Curio Collection by Hilton

The pool

Liked everything

The staff was friendly! Room very clean! Pool was really nice!

A microwave in the room would have been nice.

Clean and great staff

I liked everything

The staff were friendly. Even when they messed up my check in, they kept apologizing. The room was a good size, clean, with great water pressure in the shower. I believe it was a little overpriced but, we really enjoyed sitting by the lake in the evenings watching the ducks.

Upon check in, after I submitted my paid in full receipt from my online booking, they couldn't find me and decided to cancel, refund and rebook me under someone else's name that was similar to mine. Upon checking out, I was still booked in as the other person, after I had already informed them over 3 days that it was incorrect. Food was scarce and very expensive. It was crowded and no where to sit at the pool. We ended up sitting on the ground. Then we went to get in the lazy river (anything but lazy), the hotel was supposed to include innertubes, but there were not enough and most people just walked down the lazy river. There was no wait staff to bring food to you. You had to order up at the bar and stand around and wait for 45 minutes to get your chicken tenders.