Best Western Heritage Inn - Chattanooga
About this hotel
Located in Chattanooga, this attractive hotel for $65 per night is a fantastic choice for your next break. Located off I-75 and 12 miles from the Chattanooga city centre, this dog-friendly hotel features an outdoor pool, on-site restaurant, and free WiFi.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Garden
Family friendly
Map of Chattanooga, TN
Reviews
3.1/5.0
Average(771 Reviews)
100% verified reviews
2.0
Nothing
Place was nasty
8.0
Room was o.K. and the location was great for what we needed. This is a dated property. Hot water was slow to come on for the shower and not that hot at full power. The staff and check in was perfact.
Slow hot water.
3.0
Nothing available
Wanted ground floor. Three senior ladies dragging suitcases up the outside stairs was not hood
2.0
It’s close to my job.
The cleaning staff only came wants to keep clean our room. Room had sugar ants in the bathroom. Also was not clean.
1.0
Ended up having to leave early, found roaches. When we asked for a different room, Sam at the counter denied us. And said he'd give us a full refund if we left immediately. So we did and he refused to give us the refund.
1.0
Nothing
They accused me of smoking in the room and kept $100 deposit
4.0
Room was ok. PROBLEM was the entrance to the room has an airconditioner that leaked water ALL THE TIME so much that the carpet stayed wet at the unit. Bed was fine. Restaurant was fine.
It looks like they are in the process of upgrading maintenance wise, so the issues about the appearance should be soon helped. What should be addressed is the front parking. Very tight squeeze managing around vehicles.
2.0
n/a
Room full of Ants.Ants in our beds! Feces on wall next to toilet. Fridge didn’t work and slimy inside
3.0
Bed was ok
The toilet was leaking ..needs to be upgraded
5.0
Pool wasn't open
4.0
N/A
Room was not clean (walls, floor, etc.)
6.0
Room was clean and comfortable
The staff banged on my door at 10am asking if I was checking out which of course I was but not for another hour
8.0
Hidden Gem, well priced with very accommodating features. And surprise there is one of the most unique diners inside of this motel, stayed a week no issues will be staying again. Comfortable beds, internet and interstate access and the diner.
The location was questionable
4.0
convenience
Management-She was rude and disrespectful!!!
8.0
Easy to locate. Clean. Comfortable.
Older hould be updated. Entrance hard to get to.
7.0
No breakfast
Wish there was breakfast instead of having to use pricey diner
7.0
Stay was great!
But the room was a little ran down and the room was not as clean as it should of been. Will we stay there again no.
4.0
When I got there I had to pay 100 deposit I knew nothing about when my money was already took off my card an the host was very emotional he was trying to get an doctors appointment while checking me in but overall it was ok an the water in the tub was broken
Read above please
7.0
The diner right on the property is so nice with delicious food and pretty good prices, too. They really ought to advertise more heavily that you get a discount at the diner while staying as a guest at the motel!
The shower is also great with adjustable pressure and great temperature control for those of us who are picky about that sort of thing.
There was undisclosed construction going on, although they did stop during evening hours. But if you're staying for work or to relax, it could be frustrating not to be aware until you hear a hammer nextdoor.
I did also get bitten by bugs in my sleep and saw a roach. Not bedbugs, I can confirm that with confidence, but likely these are spider bites. They informed me they spray each week, but I'm a little concerned if that is the case. I have to get antiitch cream to deal with these bites that I didn't have before going to sleep.
I'd be a lot more upset if it hadn't been just one night and if it hadn't been my cheapest stay yet for a long road trip.
1.0
Leaving
Room was flooded as soon as we walked in(overheard several other rooms had issues as well), neighborhood was super sketchy
9.0
Yeah have bed bugs and y'all so disrespectful don't understand what the Mexicans saying and y'all could do better on the breakfast
Nothing they have an attitude problem
5.0
My wife wanted a jacuzzi room. They had one available.
The location was great. The restaurant...City Cafe has always been a favorite. The room was large. The staff was friendly and helpful.
The room wasnt as clean as it should have been.
Lots of dust and Qtips under the bed. Fake fingernails in the floor and in the sink.
Mirrors needed to be cleaned. The motel can really use an update.
10.0
Love this place. Close to the summit ball park. Good food in the cafe.
Nothing
8.0
nice room, great price, friendly staff!
the soap dispenser in the shower did not work and sound traveled thru the door from other guests in the hall. But that is not the fault of the hotel, just rude people being loud unreasonably late.
1.0
NOTHING!
It feels like we were scammed. the property was nothing like the pics online. if I were Best Western I would be embarrassed to have such a property. it was so bad we left and found a better place. it was unfortunate that I was already billed before we arrived. Over $200 for a smelly, broken down old Motel that had doors that did' close properly, I was almost was locked in the bathroom. the swipe card didn't work and an employee who was mysteriously hanging around just swiped me in without question. We honestly felt we were placed in a very dangerous situation. it looks like an old Super 8 Motel that was purchased site unseen, not cleaned or maintained and Best Western threw a sign up.
FAQs
How much does this hotel cost compared to others in Chattanooga?
The average price for a rental in Chattanooga is $123 per night. This rental is $58 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Heritage Inn - Chattanooga. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Heritage Inn - Chattanooga. Enjoy the water!
Is Best Western Heritage Inn - Chattanooga pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Heritage Inn - Chattanooga?
We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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