MCM Elegante Lodge & Resorts

We absolutely loved Ruidoso and MCM Elegante Lodge and Resorts. We took a week-long road trip to explore New Mexico and stayed in Ruidoso on our last night, and it was one of the highlights. We loved the mountainous and peaceful atmosphere, the clean and comfortable lodge, and the delicious breakfast and view in the morning.

Everything was great!

All of the staff were superb - true HOSPITALITY! The breakfast definitely exceeded expectations - cruise ship level!! The lodge atmosphere was perfect and the autumn decorations were so well done and enjoyable!! The kitchette was just right for us!

Wish there had been hooks in the bathroom and non-slip mat for the bathtub/shower. Upon check out I mentioned these and was told they normally do provide those for every room and will make sure that gets resolved for that room! The TV was a bit of a challenge but Thomas responded quickly both times and resolved the issues!

Beautiful

Nothing loved it all

The view of the surrounding mountains. And the wonderful customer service that we received. Food court was amazing.

The rooms are very outdated. The air conditioner made a lot of noise, made a complaint they try to fix it, but still very loud and they could not move us to a different room because the entire hotel was booked. And moving to a different room but a downgraded our original reservation room. I understand that this property is pet friendly, but they should centrally locate rooms on the bottom floor designated to pets only. Had a dog barking at 6 o’clock in the morning. Very annoying.. on the third (3rd) floor. For the amount of money that was paid definitely deserves a better stay.