Hotel in Gatlinburg, TN
3-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Adjacent to Great Smoky Mountains National Park and 1.1 mi from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool.
Amenities
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Ski in/Ski out
Family friendly
Smoking allowed
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
Map of Gatlinburg, TN
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Check-in was easy- front desk staff was friendly and fantastic with providing the need-to-know details. Rooms were clean. Beds were comfy. Peaceful & relaxing being on the river & nature’s soundtrack.
Nothing that we can note.
8 / 10Excellent·Oct 2026
Loved the view from our balcony. I liked the layout of the room. There were several restaurants within walking distance but we also walked to downtown and it wasn’t far either. We also seen a bear while walking to dinner in the creek outside the hotel.
The bathroom needed better ventilation. It got hot quickly.
9 / 10Outstanding·Oct 2026
It was clean and affordable
Wished they had earlier coffee service available. It was loud.
5 / 10·Oct 2026
Close the downtown.
We had a 2 queen bed room and the beds were so hard, we checked a day early.
The sheets on one bed were dirty.
$$$$
7.9Good
(1,508 Ratings)
"Check-in was easy- front desk staff was friendly and fantastic with providing the need-to-know details. Rooms were clean. Beds were comfy. Peaceful & relaxing being on the river & nature’s soundtrack."
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